Facilities & Guest Experience Associate

Welbeck Group; Cambridge; Remote; GBP 24,000 - 30,000; Full time

Job summary

Welbeck Cambridge is seeking a proactive Facilities Associate to join our private day-case centre. In this hands-on role you’ll support clinical and non-clinical teams, manage supplies, equipment and environmental standards to ensure a smooth day-to-day operation for guests.

You’ll work across theatres and departments, helping with waste, housekeeping and refreshment stations while prioritising safety, cleanliness and a welcoming guest experience. Start date late March 2027.

Qualifications

• Reliable, practical, and committed to high-quality guest service.
• Flexible and able to work independently with good initiative.
• Confident communicator and team player with attention to detail.

Responsibilities

• Providing non-clinical support services to theatres and clinical departments
• Supporting the movement and delivery of supplies, stock and laundry across the centre
• Managing waste collection and disposal processes in line with procedures
• Ensuring refreshment stations remain clean, stocked and well presented
• Responding to spills and supporting housekeeping activities when required
• Helping maintain a safe, clean and welcoming environment for guests and visitors
• Supporting operational teams to deliver an outstanding guest experience every day

Skills

Customer service

Flexible

Team player

Job description

Welbeck Cambridge is seeking a proactive Facilities Associate to join our private day-case centre. In this hands-on role you’ll support clinical and non-clinical teams, manage supplies, equipment and environmental standards to ensure a smooth day-to-day operation for guests.

You’ll work across theatres and departments, helping with waste, housekeeping and refreshment stations while prioritising safety, cleanliness and a welcoming guest experience. Start date late March 2027.