Healthcare Bookings Coordinator – Patient Scheduling

Nuffield Health; Chandler's Ford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a dedicated Bookings Administrator to join the Wessex Hospital on a 12-month fixed-term contract. The role handles referrals, appointments and theatre bookings, working closely with clinical teams to keep schedules accurate and service delivery on track.

You will provide excellent customer service, manage calls and changes, and maintain clear records using standard hospital systems. 37.5 hours per week, £25,545 per annum.

Qualifications

• NVQ Level 2 in Business and Administration or equivalent.
• Experience in a customer-facing environment.
• Good IT and keyboard skills using Microsoft applications.

Responsibilities

• Manage administration tasks for inpatient bookings including booking theatre slots, pre-assessment appointments, liaising with consultants, patients and various departments around the hospital and processing patient details.
• Handle telephone enquiries efficiently and effectively, providing excellent customer service.
• Handle appointments bookings and changes.
• Coordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.
• To prepare standard and ad-hoc reports as required and required by the department.

Education

NVQ Level 2 in Business and Administration

Job description

Nuffield Health is seeking a dedicated Bookings Administrator to join the Wessex Hospital on a 12-month fixed-term contract. The role handles referrals, appointments and theatre bookings, working closely with clinical teams to keep schedules accurate and service delivery on track.

You will provide excellent customer service, manage calls and changes, and maintain clear records using standard hospital systems. 37.5 hours per week, £25,545 per annum.