Healthcare Assistant (Urgently Required)

Catalyst Care Group; Birmingham; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

A healthcare service provider is seeking a dedicated Healthcare Assistant to deliver compassionate care in diverse environments. You will support individuals with daily living activities and promote independence. Ideal candidates should have a minimum of 6 months in healthcare and preferably an NVQ Level 3 in Health and Social Care. The role offers flexibility in working hours, a supportive environment, and various training opportunities. Join us to make a significant impact in the lives of others.

Benefits

Mileage allowance

Refer-a-friend bonus

Free mandatory training

Qualifications

• Minimum of 6 months of experience in healthcare.
• Valid driving licence (manual preferred).
• Ability to handle last-minute changes and cover shifts.

Responsibilities

• Provide high-quality care to individuals in various settings.
• Assist with daily living activities and personal care.
• Support individuals with learning disabilities and mental health issues.

Skills

Compassionate care

Empathy

Team collaboration

Effective communication

Education

NVQ Level 3 in Health and Social Care

Tools

DBS check

Job description

At Nurseline Healthcare, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community—values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

As a Healthcare Assistant, you will provide tailored compassionate care in various settings, supporting individuals to live independently and with dignity within their communities. You may be required to work a short (4–8 hour) or longer shift. Shift patterns vary depending on the care package and support needs of each person we support.

Key Responsibilities

• Provide high‑quality care to individuals in schools, supported living, residential settings and individuals’ homes.
• Assist with daily living activities, personal care, and promoting independence.
• Work with individuals with learning disabilities, autism, severe mental health, challenging behaviour, and eating disorders.
• Support individuals in achieving their goals and improving their quality of life.
• Ensure a safe and supportive environment for all service users.

Qualifications and Experience

• Minimum of 6 months of experience in healthcare.
• NVQ Level 3 in Health and Social Care (preferred but not mandatory if five years of experience).
• Valid driving licence (manual preferred).
• Experience in schools, supported living, and residential care.
• Training in PMVA, and PBS (preferred).
• Clean Disclosure and Barring Service (DBS) check.
• Ability to handle last‑minute changes and cover shifts on short notice, showcasing calmness and efficiency in dynamic healthcare environments.

Candidate Traits and Competencies

• Empathetic and able to manage under pressure.
• Strong team player with excellent communication skills.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Good verbal and written communication skills.
• Genuine desire to make a positive impact on individuals’ lives, with a commitment to providing the highest level of compassionate care.

What We Offer

• Financial & Practical Support
  • Mileage allowance
  • Refer‑a‑friend bonus – incentives for introducing new workers to the company (recently rolled out).
  • Tax relief – the ability to claim through the government for work‑related clothing and tools (e.g., uniforms, mileage, and equipment).
• Development & Support
  • On‑shift support and guidance through the on‑call system.
  • Regular supervisions.
  • Specialist training opportunities such as safeguarding, medication management, and more.
  • All mandatory training is free.
• Work‑Life Balance and Community
  • Flexible working hours – option to choose shifts based on availability.
  • Recognition programmes – celebrating and rewarding outstanding contributions.
  • Social events – opportunities to connect and build team spirit.