Healthcare Assistant – Heightened Surveillance Team

NHS; Guildford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A healthcare provider in Guildford is looking for a Band 3 Healthcare Assistant to join their Heightened Surveillance team. This role involves delivering quality nursing care in various patient settings, requiring excellent communication skills and the ability to assist in therapeutic activities. Applicants must have an NVQ 3 or equivalent qualifications. The position is permanent and offers a salary ranging from £26,240 to £27,928 annually, including High Cost Area Supplement.

Benefits

Comprehensive health and wellbeing program

Professional development opportunities

Responsibilities

• Deliver nursing care under supervision in a multi-disciplinary team.
• Foster a culture of compassionate care for vulnerable patients.
• Assist with the delivery of personalized patient activities.

Skills

Excellent communication skills

Ability to deliver therapeutic activities

De-escalation skills

Experience with vulnerable people

Education

NVQ 3 or equivalent training

Job description

Job Summary

We are looking to recruit into a Band 3 Healthcare Assistant (Heightened Surveillance team) who can work across ward in-patient areas and is able to work flexible according to the needs of the service which may include a mix of long days, nights and/or Monday-Friday.

The Heightened Surveillance Team HCA work on different areas to provide enhanced care and supervision to either an individual patient or group of patients. They also support the delivery of nursing care in conjunction with the wider multidisciplinary team.

The work of this Healthcare Assistant may move across the Medicine wards due to patient needs.

Main Duties

We are looking for motivated and confident staff, committed to delivering a high standard of nursing care. This will involve working with patients who may have heightened supervision or support needs.

You will be required to work alongside our nursing staff to deliver safe and effective patient care, following best practice guidelines.

About Us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Details

Date posted: 19 December 2025

Pay Scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata including High Cost Area Supplement

Contract

Permanent

Working pattern

Full-time

Reference number

384-AGB-EMF17082-B3

Job locations

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

Job Responsibilities

Nursing care will require excellent communication and engagement skills, the ability to deliver therapeutic patient activities, to de‑escalate and deal with potentially challenging situations and people.

To assist, under supervision with the delivery of nursing care in conjunction with the wider multidisciplinary team.

To act as a role model and foster a culture in which compassionate, personalised care is delivered consistently to vulnerable patients requiring one to one care or enhanced care.

Qualifications (Essential)

• NVQ 3 or equivalent training essential

Knowledge (Desirable)

• Previous NHS experience
• Working knowledge of medical terminology & patient confidentiality
• Ability to express an understanding of the key principles of infection control
• Ability to express an understanding of audit
• Experience of working with vulnerable people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

Website: https://www.royalsurrey.nhs.uk/