Healthcare Admin Clerk - Crisis Intervention Team (Part-Time)

NHS; Mold; Remote; GBP 24,000 - 29,000; Part time

Job summary

Betsi Cadwaladr University Health Board invites applications for a Clerical Officer (Band 2) in Flintshire. This part-time role (12 hours per week) provides confidential admin support to the Crisis Intervention Team and Parkinson’s Disease Nurse, including recording referrals and coordinating between teams.

Applicants should have GCSE English and Maths, an NVQ II in Administration or equivalent, and basic IT skills.

Qualifications

• Educated in English and maths to GCSE standard
• NVQ II Administration or demonstrable experience
• IT Qualification

Responsibilities

• To accurately and appropriately accept and record referrals and sensitive, complex, confidential clinical information as a first point of contact, from partner agencies for the CIT and Parkinson’s Disease Nurse and relay to team members
• Possess an empathetic telephone manner and respond appropriately in emergencies
• Ensure all patient related data/information is handled with confidentiality
• To maintain accurate databases of teams activities (referrals, care packages, users/carers views, discharges and other information)

Skills

Basic keyboard skills

Electronic information systems

Prioritisation & deadlines

Oracle or similar system

Education

GCSE English and Maths

NVQ II Administration or equivalent

IT Qualification

Job description

Betsi Cadwaladr University Health Board invites applications for a Clerical Officer (Band 2) in Flintshire. This part-time role (12 hours per week) provides confidential admin support to the Crisis Intervention Team and Parkinson’s Disease Nurse, including recording referrals and coordinating between teams.

Applicants should have GCSE English and Maths, an NVQ II in Administration or equivalent, and basic IT skills.