Ward Clerk

NHS; Rhyl; Remote; GBP 24,000 - 29,000; Part time

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking a Ward Clerk for a part-time role (35 hours per week, Monday to Friday) at Glan Clwyd Hospital in Rhyl. The Ward Clerk will provide efficient clerical support to wards, ensuring smooth admission, discharge and transfers while maintaining strict confidentiality and courteous handling of patients and relatives.

Welsh language ability is essential for this post; applications may be submitted in Welsh and English.

Qualifications

• English and Mathematics to GCSE C Grade or equivalent level
• RSA Level 1 or equivalent
• Welish speaking (minimum of level 3)
• NVQ 2 Admin/Customer Care

Responsibilities

• The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.
• Maintain confidentiality and deal with patients and relatives with courtesy and discretion at all times.

Skills

Team working

Communication

Confidentiality

Education

GCSE English and Maths to grade C or equivalent

RSA Level 1 or equivalent

Welsh speaking (level 3)

NVQ 2 Admin/Customer Care

Tools

Microsoft Office

Electronic information systems

Job description

Main area Surgical Directorate Grade Band 2 Contract Permanent Hours Part time - 35 hours per week (Monday to Friday) Job ref 050-AC276-1026W

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Glan Clwyd Hospital Town Rhyl Salary £26,300 per annum pro rata Salary period Yearly Closing 08/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

The Ward Clerk will give efficient clerical assistance to the Ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The ability to speak Welsh is essential for this post

Main duties of the job

The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications and/or knowledge

• Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level
• RSA Level 1 or equivalent
• Welsh speaking' (minimum of level 3)
• NVQ 2 Admin/Customer Care

Experience

• Previous Experience of office and administrative procedures
• Previous NHS experience

Aptitude and Abilities

• Able to use electronic information systems
• Able to contribute constructively to a team working environment
• Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
• Able to communicate information clearly and sensitively in person and over the phone
• Knowledge of data protection and patient confidentiality
• Working knowledge of Microsoft Office packages

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.