Administrative Assistant, Child Psychology & NHS Support

Betsi Cadwaladr University Health Board; Wales; On-site; GBP 18,000 - 22,000; Full time

Job summary

Betsi Cadwaladr University Health Board (North Wales) invites applications for an Admin Assistant to provide accurate, confidential administrative support to the Child Psychology Department and wider NHS teams. The post holder will help coordinate administration, manage workloads, and ensure timely referrals are processed to support patient pathways.

The role emphasizes independence, organisation, and responsiveness to changing service demands, with opportunities to work with a range of clinical

Qualifications

• Good standard of Education including English and Maths.
• RSA/OCR Stage 2 or equivalent qualification or experience.
• ECDL/CLAIT Plus or IT qualification or equivalent experience.
• NVQ Business Administration L3 or equivalent knowledge & experience, or willing to work towards.
• Audio Typing.

Responsibilities

• Provide accurate, confidential and supportive administration service for patients, clinical teams, carers and external agencies.
• Support the delivery of a comprehensive high quality secretarial/administrative service.
• Coordinate administration to provide a high quality supportive secretarial service to the Child Psychology Department.
• Work independently and prioritise own workload to meet deadlines.
• Follow referral procedures to facilitate patient pathways.

Skills

Minute taking

Time management

Organisational skills

Team player

Friendly

Confident demeanor

Audio typing

Education

English and Maths

RSA/OCR Stage 2 or equivalent

ECDL/CLAIT Plus or IT qualification

NVQ Business Administration L3

NVQ Customer Service L3

Tools

Microsoft Office

Job description

Betsi Cadwaladr University Health Board (North Wales) invites applications for an Admin Assistant to provide accurate, confidential administrative support to the Child Psychology Department and wider NHS teams. The post holder will help coordinate administration, manage workloads, and ensure timely referrals are processed to support patient pathways.

The role emphasizes independence, organisation, and responsiveness to changing service demands, with opportunities to work with a range of clinical