Administrative Support Specialist, Crisis Care Team

Betsi Cadwaladr University Health Board; Mold; On-site; GBP 20,000 - 23,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) in North Wales seeks a Clerical Officer to support the Crisis Intervention Team and Parkinson's Disease Nurse with confidential administrative duties. The role involves handling referrals, data entry, and ensuring timely communication across partner agencies.

Welsh language is desirable and applicants may submit in Welsh or English. You will work across multiple sites, maintaining strict confidentiality and supporting the wider Directorate as

Qualifications

• Educated in English and maths to GCSE standard.
• NVQ II Administration or demonstrable experience.
• IT qualification.

Responsibilities

• Accept and record referrals and confidential clinical information as first point of contact for the CIT and Parkinson's Disease Nurse.
• Maintain confidentiality of patient related data and manage information securely.
• Maintain accurate databases of team activities (referrals, care packages, users/carers views, discharges).
• Provide flexible secretarial/administrative support to the teams and wider Directorate as needed.

Skills

Basic keyboard skills

Electronic information systems

Oracle or similar system

Travel between sites

Education

GCSE English and Maths

NVQ II Administration

IT Qualification

Tools

Oracle

Job description

Betsi Cadwaladr University Health Board (BCUHB) in North Wales seeks a Clerical Officer to support the Crisis Intervention Team and Parkinson's Disease Nurse with confidential administrative duties. The role involves handling referrals, data entry, and ensuring timely communication across partner agencies.

Welsh language is desirable and applicants may submit in Welsh or English. You will work across multiple sites, maintaining strict confidentiality and supporting the wider Directorate as