Healthcare Admin & Appointments Specialist (Short-Term)

Wild Recruitment Ltd; Llanfrechfa; On-site; GBP 21,000 - 32,000; Part time

Job summary

Wild Recruitment Ltd, in partnership with the NHS, is seeking an organised Administrator for a short-term assignment. You will provide comprehensive administrative support to ensure smooth operation of the office and patient flow.

Key responsibilities include handling appointments, referrals, data accuracy, and liaison with staff and external agencies while maintaining confidentiality and high standards of service.

Qualifications

• Strong organisational and communication skills.
• Ability to work flexibly and under pressure.
• Proficiency in handling sensitive information.

Responsibilities

• Book appointments in line with set criteria, ensuring all protocols are followed.
• Manage day-to-day workload independently and update waiting lists to departmental standards.
• Process referrals within agreed timelines, prioritizing urgent cases as needed.
• Handle appointment cancellations and rebookings promptly, notifying the Line Manager of any issues.
• Send confirmation letters and respond professionally to telephone enquiries.
• Liaise with staff, departments, and external agencies while maintaining high communication standards.
• Record patient data accurately and adhere to confidentiality policies.
• Provide cover for colleagues during absences and assist with basic staff training.
• Ensure compliance with protocols, guidelines, and operational standards.

Job description

Wild Recruitment Ltd, in partnership with the NHS, is seeking an organised Administrator for a short-term assignment. You will provide comprehensive administrative support to ensure smooth operation of the office and patient flow.

Key responsibilities include handling appointments, referrals, data accuracy, and liaison with staff and external agencies while maintaining confidentiality and high standards of service.