Healthcare Admin Specialist — Scheduling & Records

NHS Professionals; Wirral; On-site; GBP 22,000 - 26,000; Full time

Job summary

NHS Professionals is seeking a highly organised Medical Secretary to provide comprehensive administrative support within healthcare settings, ensuring smooth communication between patients, medical staff, and external agencies. The role requires strong office experience, medical terminology familiarity, and excellent attention to detail.

You'll manage appointment scheduling, maintain medical records, handle calls and inquiries, and work closely with clinical staff to ensure efficient operations

Qualifications

• Proven office experience with administrative support in a healthcare environment.
• Experience as Medical Secretary and familiarity with Medical Terminology.
• Excellent organisational skills and ability to multitask under pressure.
• Strong written and verbal communication with a professional demeanor.
• Proficient in MS Office (Word, Excel, Outlook) and familiarity with EHR systems.

Responsibilities

• Manage and coordinate appointment scheduling for medical practitioners and patients.
• Prepare and maintain accurate medical records and documentation.
• Handle incoming calls, inquiries, and correspondence with patients and staff.
• Maintain organised digital and physical filing systems.
• Collaborate with clinical staff to ensure seamless communication and operations.

Skills

Office experience

Medical Terminology

Organisational skills

Communication skills

MS Office

EHR familiarity

Tools

MS Word

MS Excel

MS Outlook

EHR systems

Job description

NHS Professionals is seeking a highly organised Medical Secretary to provide comprehensive administrative support within healthcare settings, ensuring smooth communication between patients, medical staff, and external agencies. The role requires strong office experience, medical terminology familiarity, and excellent attention to detail.

You'll manage appointment scheduling, maintain medical records, handle calls and inquiries, and work closely with clinical staff to ensure efficient operations