Healthcare Admin & Appointments Coordinator

Cardiff and Vale University Health Board; Clyst St. George; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Devon Partnership Trust is seeking a business support administrator to join a project launching a centralised administration hub coordinating physical health monitoring across Devon. You will manage central records, book appointments, handle DNAs and liaise with teams across the directorate, providing essential admin support in a busy healthcare setting.

You will work as part of a small team with excellent IT and communication skills, be comfortable with electronic records, and benefit from

Qualifications

• Excellent IT, communication and organisational skills.
• Experience with Microsoft Office and electronic records.
• Business Administration Level 3 / T Level in Management and Administration or equivalent.
• GCSE English and ongoing professional development.

Responsibilities

• Booking initial appointment slots within clinics or community settings.
• Managing waiting lists, cancellations and DNAs.
• Handling patient and referrer queries and supporting clinical staff with clinics and caseloads.

Skills

Excellent IT skills

Verbal and written communication

Organisational skills

Team player

Education

Business Administration Level 3 / T Level in Management and Administration

GCSE English

ICDL or equivalent

Tools

Microsoft Office Suite

Job description

Devon Partnership Trust is seeking a business support administrator to join a project launching a centralised administration hub coordinating physical health monitoring across Devon. You will manage central records, book appointments, handle DNAs and liaise with teams across the directorate, providing essential admin support in a busy healthcare setting.

You will work as part of a small team with excellent IT and communication skills, be comfortable with electronic records, and benefit from