Hybrid Health Admin & Appointment Coordinator

Devon Partnership NHS Trust; Exeter; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Devon Partnership NHS Trust in Exeter is hiring a Business Support Administrator to join a project launching a centralised admin hub coordinating physical health monitoring across Devon. You will handle central records, appointments, DNAs, and liaise with teams, offering frontline support to patients and staff.

The role emphasizes teamwork, IT fluency, and data security, with hybrid working and opportunities for training and career progression.

Qualifications

• Experience in an office environment providing administrative support.
• Working knowledge of Microsoft Office packages.
• Comfortable with electronic records and data handling.
• Ability to interact with patients and the public and provide non-clinical information.
• Understanding of data security and working under pressure.

Responsibilities

• Coordinate appointment booking within clinics or community settings.
• Manage waiting lists and follow-up appointments.
• Handle cancellations and non-attendance and respond to queries from patients and referrers.
• Support clinical staff with managing clinics and caseloads.
• Work as part of a small team to ensure high quality patient care.

Skills

Teamwork

Administrative support

Communication

Organisational skills

Data handling

Attention to detail

Tools

Microsoft Office

Electronic records systems

Job description

Devon Partnership NHS Trust in Exeter is hiring a Business Support Administrator to join a project launching a centralised admin hub coordinating physical health monitoring across Devon. You will handle central records, appointments, DNAs, and liaise with teams, offering frontline support to patients and staff.

The role emphasizes teamwork, IT fluency, and data security, with hybrid working and opportunities for training and career progression.