Head Receptionist & Veterinary Front Desk Lead

CVS Group UK; United Kingdom; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading veterinary group in the United Kingdom is looking for a Head Receptionist to manage their reception team. The successful candidate will provide excellent service to clients and animals, while overseeing staff rotas and recruitment. Strong communication and leadership skills are essential, along with previous customer-facing experience. The position offers a competitive salary, training support, and various employee benefits including annual leave and discounts.

Benefits

5 weeks annual leave plus bank holidays

Discounted gym membership

Staff discount

Health plan

Buy-and-sell holiday

Qualifications

• Previous receptionist or customer-facing experience is essential.
• Experience in managing teams and handling staff rotas.
• Calm under pressure with strong empathy.

Responsibilities

• Provide friendly and efficient service to clients and their animals.
• Manage the reception team and oversee staff/holiday rotas.
• Handle recruitment of new team members.

Skills

Excellent communication skills

Organisational skills

Strong leadership abilities

Customer-facing experience

Job description

A leading veterinary group in the United Kingdom is looking for a Head Receptionist to manage their reception team. The successful candidate will provide excellent service to clients and animals, while overseeing staff rotas and recruitment. Strong communication and leadership skills are essential, along with previous customer-facing experience. The position offers a competitive salary, training support, and various employee benefits including annual leave and discounts.