Head Office & Operations Administrator

Triage; Stirling; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Birthday off every year

Additional annual leave based on time

Two paid volunteering days annually

Employee Assistance Programme

Discounts, rewards and wellbeing

Pension and life assurance

Cycle to Work Scheme

Ongoing learning and development

Career progression opportunities

Job summary

Triage is seeking a highly organized Head Office Administrator to support a wide range of functions from our Stirling Head Office. The role involves handling records, procurement, and coordinating with colleagues across Scotland and England.

You will be the first point of contact for enquiries and manage confidential information with care. Based in Stirling, the role is 25 hours per week, Monday to Friday, with flexible hours possible.

Qualifications

• Previous experience in an administrative role
• Excellent organisational skills and attention to detail
• Strong communication skills, both written and verbal
• Experience taking accurate minutes and recording actions
• Strong interpersonal skills with the ability to build positive working relationships
• Confidence engaging professionally with colleagues at all levels
• Excellent IT skills, including strong knowledge of Microsoft Office applications, particularly Excel
• Experience maintaining records and handling confidential information with discretion
• Ability to manage competing priorities and meet deadlines
• A proactive approach with the ability to work independently and use your own initiative
• Strong problem-solving skills
• A flexible approach and willingness to support multiple business functions
• Customer-focused with a commitment to delivering a high-quality service
• Experience coordinating events, travel or accommodation bookings
• Knowledge of financial administration processes
• Experience supporting colleagues across multiple sites or locations

Responsibilities

• Providing administrative support across all Head Office and company support functions
• Acting as a first point of contact for telephone, email and administrative enquiries
• Taking accurate meeting minutes and ensuring actions are recorded and distributed
• Maintaining company records, databases and documentation
• Raising purchase orders and quotations and supporting procurement processes
• Liaising with suppliers, contractors and building tenants
• Coordinating and maintaining key-holder records and access arrangements
• Supporting the administration and maintenance of company vehicles
• Maintaining accurate records as required, normally via excel reports
• Supporting the company archiving process
• Organising meetings, staff events, travel arrangements, accommodation bookings and lunch orders
• Supporting operational teams with administrative tasks as required, including occasional liaison with programme participants and learners
• Contributing ideas to improve processes and ways of working
• Handling confidential and sensitive information appropriately
• Setting a professional and positive example to colleagues and stakeholders

Skills

Organisational skills

Communication

Minute taking

Interpersonal skills

Excel

Record keeping

Office administration

Event coordination

Financial administration

Multi-site experience

Independent worker

Tools

Microsoft Office

Job description

Triage is seeking a highly organized Head Office Administrator to support a wide range of functions from our Stirling Head Office. The role involves handling records, procurement, and coordinating with colleagues across Scotland and England.

You will be the first point of contact for enquiries and manage confidential information with care. Based in Stirling, the role is 25 hours per week, Monday to Friday, with flexible hours possible.