Head of Subscription Analytics & Growth

Future plc; Greater London; Hybrid; GBP 80,000 - 95,000; Full time

Benefits offered by this job

Uncapped leave

Enhanced parental leave

Private Medical care

Profit share bonus

Refer a friend scheme

Well-being support

Share Incentive Plan

Pension with salary sacrifice 5%

Free drinks and snacks

Job summary

Future plc in London or Bath is seeking a senior analytics leader to own the subscription analytics agenda. You will translate customer, marketing and financial data into clear commercial strategies, collaborating with Marketing, Finance, BI and Strategy teams.

You’ll use SQL, BigQuery, Excel and Google Sheets to model lifetime value, acquisition economics, churn and pricing, and you’ll mentor analysts while presenting insights to senior stakeholders across UK and US.

Qualifications

• Proven experience turning complex customer and financial data into strategic recommendations.
• Practical understanding of subscription metrics, including customer lifetime value, cohort analysis, and retention rates.
• Ability to break down ambiguous commercial challenges into clear analytical frameworks.
• Experience communicating technical insights clearly to non-technical business partners.
• Experience guiding, coaching, or managing analysts.

Responsibilities

• Oversee subscription analytics across customer lifetime value, acquisition economics, churn, and pricing models.
• Partner with Marketing, Finance, and Strategy teams to connect customer metrics directly to revenue and profitability.
• Build sophisticated commercial models in Excel or Google Sheets to guide strategic decisions.
• Explore large datasets with SQL and BigQuery to uncover actionable growth opportunities.
• Mentor and coach analysts, strengthening their technical and strategic capabilities.
• Present accessible commercial narratives and recommendations to senior stakeholders across UK and US markets.

Skills

SQL

BigQuery

Excel

Google Sheets

Job description

Future plc in London or Bath is seeking a senior analytics leader to own the subscription analytics agenda. You will translate customer, marketing and financial data into clear commercial strategies, collaborating with Marketing, Finance, BI and Strategy teams.

You’ll use SQL, BigQuery, Excel and Google Sheets to model lifetime value, acquisition economics, churn and pricing, and you’ll mentor analysts while presenting insights to senior stakeholders across UK and US.