Head of Operations

Achieve together; Devon and Torbay; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Head of Area Operations to lead and inspire a team across multiple homes in Devon. This role offers the chance to make a real impact on the lives of individuals in care, while also providing opportunities for personal growth and career advancement. With a focus on excellence and quality care, you will work closely with senior management to drive operational success and maintain positive relationships with all stakeholders. If you are passionate about shaping lives and have the experience to lead teams effectively, this is the perfect opportunity for you.

Benefits

Career progression and training opportunities

Employee welfare and wellbeing initiatives

Recognition schemes, team events and social activities

Employee discount schemes

Wagestream - financial health app

Staff incentive schemes

Qualifications

• Minimum NVQ Level 5 in social care or equivalent required.
• Substantial experience in a regional manager role or similar.

Responsibilities

• Oversee day-to-day operations of around 15 homes.
• Maintain quality and improve financial performance.
• Support relationships with commissioners and families.

Skills

Leadership

Operations Management

Financial Performance Monitoring

Relationship Management

Knowledge of Legal Framework

Education

NVQ Level 5 in Social Care

Job description

Head of Area Operations

Location: Covering Torquay, Devon & Plymouth

Contract type: Permanent

Are you an experienced Head of Operations or Operations Manager looking for your next career adventure? Are you passionate about supporting and inspiring people to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential?

Let’s tell you about the role.

This is a role with challenge, growth, and purpose at its heart. It’s a role that inspires others and brings your creative mind to life.

This role has a scope of around 15 homes that the successful candidate will take day to day operational responsibility for. You will work closely with the Operations Director to grow and nurture your area, providing leadership for Home Managers and driving and maintaining a culture of excellence across all operational homes in the area.

You will be responsible for maintaining quality, monitoring and improving financial performance where possible and identifying any growth opportunities for new or existing homes in the area.

You will also maintain and support positive relationships with commissioners, families and other external stakeholders, to keep them informed on organisational updates and ensure the people we support are receiving the very best care.

At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. We also offer a wide range of benefits that include:

• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

Let’s Hear About You.

The successful candidate will be able to work some evenings and weekends to meet the needs of the business, and some travel will be expected. An NVQ5 (minimum) in social care or equivalent is essential. Substantial experience in the regional manager role or similar role will be necessary to succeed in this role, including experience in senior management/governance of complex care. An understanding of legal framework associated with mental health & forensic governance will also be of benefit.

However, passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge and experience we will give you all the training and support that you need. You’ll need an appetite for learning and a real desire to make a difference to peoples’ lives.

So, if you want to start, or continue your career journey in care with us, we want to hear from you.

Be part of our team, Sharing Moments. Shaping Lives.