Head of Key Account Management

OFX; Greater London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A financial services firm is seeking a Head of Key Account Management to lead strategic growth and retention efforts with high-value corporate clients across the UK and Europe. This role combines leadership, relationship management, and business development. The successful candidate will have 7-10 years of financial services sales experience, ideally within FX payments or treasury, and a strong consultative approach to client engagement. A hybrid work model is offered.

Benefits

Learning and career development opportunities

Volunteer programs and charity support

Employee recognition programs

Flexible work environment

Parental leave policies

Qualifications

• 7-10 years of proven success in financial services sales ideally within FX payments or treasury.
• Strong understanding of financial markets particularly currency drivers and macroeconomic trends.
• Demonstrated ability to build and maintain strategic client relationships.
• Experience in leading teams with a focus on coaching and performance development.
• Excellent communication and interpersonal skills with the ability to influence at senior levels.

Responsibilities

• Inspire, coach, and manage a high-performing team of senior account managers.
• Own and expand a portfolio of strategic corporate clients ensuring long-term engagement and satisfaction.
• Build and convert your own pipeline of corporate prospects managing the full sales cycle.
• Partner with the sales team to identify and win new opportunities.
• Define and execute the strategic approach to key account management.
• Collaborate with Product and Leadership teams to enhance our offering.

Skills

Leadership

Financial services sales

Client relationship management

Consultative selling

Risk management

Market analysis

Job description

As Head of Key Account Management you will lead the strategic growth and retention of high-value corporate clients across the UK and Europe. This is a dynamic full-spectrum role combining leadership relationship management and new business development. Youll manage a team of senior account managers drive commercial performance and act as a trusted advisor to client delivering tailored FX and financial solutions that create measurable value.

Youll bring deep market insight a consultative mindset and a passion for helping clients navigate currency risk and optimise their international financial operations.

What youll do :

• Team Leadership : Inspire coach and manage a high-performing team of senior account managers.
• Client Growth & Retention : Own and expand a portfolio of strategic corporate clients ensuring long-term engagement and satisfaction.
• New Business Development : Build and convert your own pipeline of corporate prospects managing the full sales cycle from lead generation to onboarding.
• Strategic Collaboration : Partner with the sales team to identify and win new opportunities contributing to revenue growth targets.
• Account Strategy : Define and execute the strategic approach to key account management aligning with broader commercial goals.
• Product & Proposition Development : Collaborate with Product and Leadership teams to enhance our offering based on client feedback and market trends.
• Consultative Selling : Deliver bespoke risk management strategies and financial solutions tailored to client needs.
• Insight & Analysis : Provide clients and internal stakeholders with relevant FX market commentary and financial insights.
• Risk Management : Monitor and manage credit exposure and trade risk across your portfolio.

Qualifications : What you bring :

• 7-10 years of proven success in financial services sales ideally within FX payments or treasury.
• Strong understanding of financial markets particularly currency drivers and macroeconomic trends.
• Demonstrated ability to build and maintain strategic client relationships.
• Experience in leading teams with a focus on coaching and performance development.
• Consultative solution-oriented approach to sales and client engagement.Skilled in developing account plans client presentations and commercial strategies.
• Excellent communication and interpersonal skills with the ability to influence at senior levels.

Additional Information :

Were OFXers because we want to make a difference. We see challenges as opportunities and were not afraid to roll up our sleeves to get stuff done. Were committed to making things easier for our clients pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team cross-functionally and globally to drive outcomes that deliver excellence for our customers. Were curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career with leadership training secondments internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day which OFXers can use together or individually as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers effort technical expertise or support through a range of global and regional channels and awards including quarterly and annual awards milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether its a wellbeing activity end of year celebration or a monthly team get-together our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave youll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model in an inclusive diverse and non-hierarchal culture.

#LI-Hybrid

At OFX we are committed to fostering a diverse inclusive and accessible workplace where we value respect and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process please email us at .

We encourage you to apply if this role aligns with your career aspirations.

Remote Work: No

Employment Type: Full-time