Head of Intermediaries & Channel Growth

Lloyds Banking Group; Park Central; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

30 days holiday + bank holidays

Wellbeing & parental leave

Job summary

Lloyds Banking Group is seeking a Head of Lloyds Intermediaries to lead the new intermediary brand at scale from multiple UK locations. You will own the channel's sales, service and financial performance, drive growth, and shape propositions in collaboration with product, pricing, risk, operations, marketing, data and technology teams.

The role requires senior leadership experience, a track record in customer propositions, and a strong capability to manage complex stakeholder networks within a

Qualifications

• Senior leadership experience in private banking, wealth management, banking propositions or product management.
• Proven success creating and delivering customer propositions and product strategies.
• Strong commercial leadership with experience of P&L ownership, pricing and performance management.
• Deep understanding of product governance, lifecycle management and customer outcomes.
• Knowledge of banking, lending and wealth-related products, with fiduciary experience advantageous.
• Experience influencing across complex organisational structures and leading large-scale change.
• Strong critical thinking, partner management and decision-making capabilities.
• A track record of building and leading high-performing teams.

Responsibilities

• Deliver the strategy for Lloyds Intermediaries, turning priorities into clear commercial plans.
• Own sales, service and financial performance across the channel.
• Balance sustainable growth, profitability, risk and customer outcomes.
• Lead relationships with key broker firms, strategic partners and industry influencers.
• Represent Lloyds Banking Group at industry forums and strengthen market influence.
• Use broker, customer, market and competitor insight to identify growth opportunities and shape future propositions.
• Bring Product, Pricing, Risk, Operations, Marketing, Data and Technology together.
• Improve journeys, propositions and ways of working.
• Lead, inspire and develop approximately 75 colleagues.
• Create an inclusive, high-performing culture with clear accountability and strong succession.
• Lead transformation across the channel.
• Use data, digital capability and technology partnerships to improve performance and make it easier for brokers to do business with us.
• Maintain a strong risk and control environment.
• Play an active role in the Homes Channels & Partnerships leadership team and lead priorities beyond the immediate remit.

Skills

Senior leadership

Product strategy

P&L ownership

Pricing strategy

Product governance

Banking knowledge

Stakeholder management

Change leadership

Critical thinking

Team leadership

Job description

Lloyds Banking Group is seeking a Head of Lloyds Intermediaries to lead the new intermediary brand at scale from multiple UK locations. You will own the channel's sales, service and financial performance, drive growth, and shape propositions in collaboration with product, pricing, risk, operations, marketing, data and technology teams.

The role requires senior leadership experience, a track record in customer propositions, and a strong capability to manage complex stakeholder networks within a