Head of Consumer Fraud Strategy & Operations

Checkout.com; City of Westminster; Hybrid; GBP 100,000 - 130,000; Full time

Job summary

A leading FinTech company in the UK seeks a Head of Consumer Risk to manage its consumer-facing risk management function. This role involves designing a comprehensive fraud prevention framework and leading a high-performing team. The ideal candidate should possess extensive experience in fraud prevention, strong analytical skills, a good understanding of UK regulations, and the ability to communicate effectively with stakeholders. The role offers opportunities for leadership and innovation in the fintech space.

Qualifications

• Typically 7-10+ years of experience in a strategic fraud prevention or consumer risk role.
• Proven experience in leading and managing fraud teams.
• Strong analytical skills for data-driven decision-making.
• Excellent communication skills to convey risks effectively.
• In-depth knowledge of UK financial crime regulations.

Responsibilities

• Design and manage the consumer risk management framework.
• Lead and develop a team of fraud risk operators.
• Draft and maintain fraud policies and operational procedures.
• Partner with Product and Analytics teams for technology improvements.
• Develop and monitor Key Risk Indicators and team metrics.

Skills

Strategic fraud prevention

Operational risk management

Analytical skills

Stakeholder management

Digital fraud expertise

Tools

Fraud prevention systems

Identity verification solutions

Job description

A leading FinTech company in the UK seeks a Head of Consumer Risk to manage its consumer-facing risk management function. This role involves designing a comprehensive fraud prevention framework and leading a high-performing team. The ideal candidate should possess extensive experience in fraud prevention, strong analytical skills, a good understanding of UK regulations, and the ability to communicate effectively with stakeholders. The role offers opportunities for leadership and innovation in the fintech space.