Area Manager - Supported Living / Complex Care - Liverpool / Cheshire

purosearch; West Kirby; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Senior leadership role

Opportunity to influence service质量

Job summary

Purosearch Ltd. is recruiting an Area Registered Manager to oversee five new supported living services specialising in complex care across Liverpool and Cheshire West.

You will lead regional operations, ensure CQC compliance, and develop confident management teams. The role requires extensive multi-site leadership in adult social care, budgeting, risk management and safeguarding, with a strong focus on person-centred, high-quality care.

Qualifications

• NVQ Level 5 in Leadership and Management or equivalent qualification.
• Significant management experience in supported living services or adult social care.
• Experience overseeing multiple services and locations.
• Strong knowledge of CQC regulations and quality standards.
• Experience in budgeting, staffing and service performance.

Responsibilities

• Lead the development and establishment of five new supported living services for adults with learning disabilities and complex care needs.
• Oversee operational performance, quality and compliance across multiple services.
• Undertake CQC registration responsibilities as required.
• Ensure services meet safeguarding, health and safety requirements.
• Coach and develop Service Managers and Cluster Managers.
• Lead audits, quality assurance and continuous service improvement.
• Manage budgets, staffing levels and resources.
• Build partnerships with families, commissioners and healthcare professionals.

Skills

Leadership experience

Budget management

Regulatory knowledge

CQC compliance

People management

PBS understanding

Strategic planning

Education

NVQ Level 5 Leadership & Management

Level 5 Diploma in Leadership & Management for Adult Care

Job description

Area Registered Manager / Regional Manager – Supported Living Services & Complex Care

Salary: £50,000 per annum

Location: Liverpool & Cheshire West

Job Type: Full-time

Sector: Adult Social Care | Supported Living Services | Complex Care

Area Registered Manager – Supported Living Services & Complex Care – £50,000

Are you an experienced Area Registered Manager, Regional Manager or Operations Manager with a strong background in supported living services and complex care? Are you ready to lead the development of new services and make a meaningful difference to people's lives? We are recruiting an experienced, values-driven care leader to oversee five new supported living services specialising in complex care across Liverpool and Cheshire West. Offering a salary of £50,000 per annum, this is an exciting opportunity for a senior health and social care professional with experience in multi-site management, CQC compliance, service development and the delivery of high-quality support for adults with learning disabilities and complex needs. You will help establish these new services from the ground up, develop confident management teams and create a positive, person-centred culture where people are supported to live fulfilling and independent lives. If you are passionate about supported living, complex care and operational excellence, this could be the ideal next step in your career.

The Role – Area Registered Manager / Regional Operations Manager

As Area Registered Manager, you will lead the development, operational management and quality of five supported living services providing complex care across Liverpool and Cheshire West. Working closely with Service Managers and Cluster Managers, you will ensure each service delivers safe, effective and person-centred support while meeting Care Quality Commission (CQC) standards and regulatory requirements. This role combines regional leadership, operational management, quality assurance and service development. You will have the opportunity to shape new supported living services, strengthen management teams and establish high standards of complex care from the outset.

Key Responsibilities

• Lead the development and establishment of five new supported living services for adults with learning disabilities and complex care needs.
• Oversee the operational performance, quality and compliance of multiple supported living services across the region.
• Undertake CQC registration responsibilities for one or more services, as required.
• Ensure services meet CQC regulations, safeguarding requirements and relevant health and social care legislation.
• Promote person-centred care, independence, dignity and positive outcomes for people receiving complex care support.
• Coach, mentor and develop Service Managers and Cluster Managers.
• Lead audits, quality assurance, compliance monitoring and continuous service improvement.
• Manage budgets, staffing levels, rotas and resources in line with commissioned care hours.
• Monitor service performance, manage operational risks and implement improvement plans.
• Build strong partnerships with families, commissioners, social workers and healthcare professionals.
• Support recruitment, workforce development and effective staff retention across supported living services.
• Identify opportunities for service development, business growth and improved care delivery.
• Maintain robust governance, documentation, risk assessments and health and safety standards.

About You

You are an experienced leader in supported living services, complex care or adult social care, with the ability to oversee multiple services and inspire managers to deliver excellent standards of support. You may currently be working as an Area Registered Manager, Regional Manager, Operations Manager, Regional Operations Manager, Area Manager or Registered Manager and have experience managing supported living services for adults with learning disabilities, autism or complex support needs. You understand the challenges of establishing new services, maintaining regulatory compliance and managing operational performance. You can balance strong leadership and commercial awareness with compassion, accountability and a commitment to person-centred care.

Essential Skills and Experience

• NVQ Level 5 in Leadership and Management or a Level 5 Diploma in Leadership and Management for Adult Care, or actively working towards an equivalent qualification.
• Significant management experience within supported living services, complex care or adult social care.
• Experience overseeing multiple services, teams or geographical locations.
• Strong knowledge of CQC regulations, registration requirements and quality standards.
• Experience in operational management, service development, risk management and safeguarding.
• Understanding of Positive Behaviour Support (PBS) and person-centred care approaches.
• Proven ability to lead, coach and develop managers and frontline care teams.
• Experience managing budgets, staffing resources, service performance and quality assurance.
• Excellent leadership, communication, planning and problem-solving skills.
• A flexible, resilient and proactive approach to developing high-quality care services.

Additional Requirements

• Full UK driving licence.
• Enhanced DBS check, or willingness to obtain one where applicable.
• Satisfactory employment references.
• Ability to meet relevant CQC registration requirements for the services managed.

What We Offer

• Competitive salary of £50,000 per annum.
• The opportunity to lead and develop five new supported living services specialising in complex care.
• A senior multi-site leadership role with the opportunity to influence service quality and operational performance.
• The chance to build strong management teams and establish excellent standards of care.
• A varied leadership position combining regional management, operational oversight, CQC compliance and service development.
• The opportunity to make a meaningful difference to adults with learning disabilities and complex support needs.

Job title: Area Registered Manager – Supported Living Services & Complex Care

Salary: £50,000 per annum

Location: Liverpool & Cheshire West

Relevant search terms: Regional Manager, Operations Manager, Regional Operations Manager, Area Manager, Registered Manager, Supported Living Manager, Supported Living Services, Complex Care, Adult Social Care, Learning Disabilities, CQC Compliance, Positive Behaviour Support and Multi-Site Care Management.