Head of Community Services

Nottinghamshire Hospice; Nottingham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

5 weeks' holiday plus Bank Holidays

Pension Scheme

Staff referral scheme

Employee Assistance Programme

Blue Light Card discount scheme

Free DBS check

Free parking and uniform

Job summary

Nottinghamshire Hospice is seeking a Head of Community Services to lead the operational and clinical delivery of our community-based palliative care. You will ensure high-quality, safe, compassionate care and support people to live as well as possible at home.

As a member of the Hospice Leadership Team, you will provide visible leadership, drive performance, workforce planning and service development. Regular travel across Nottinghamshire and involvement in the on-call rota are required.

Responsibilities

• Lead operational and clinical delivery of community-based palliative care.
• Provide visible leadership within Hospice Leadership Team, drive care excellence and workforce development.
• Lead and develop Hospice in Your Home (24-hour service) and Wellbeing Day Services; ensure sustainability and patient-centred care.
• Travel across Nottinghamshire and participate in the clinical on-call rota (approx. one week every five weeks).
• Build partnerships with healthcare and community stakeholders to improve access and patient pathways.
• Oversee performance, resource management and workforce planning to meet patient needs.
• Champion equity, inclusion, diversity and belonging; foster a high-performing culture.

Job description

The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospice's community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.

As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.

You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).

You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.

You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.

Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.

You don't need to meet every desirable criteria - we recruit based on values.

If you're compassionate, reliable and eager to learn, we'd love to hear from you.

• 5 weeks' holiday plus Bank Holidays Pension Scheme
• Staff referral scheme (earn extra each time you successfully refer someone)
• Employee Assistance Programme, including private GP access
• Blue Light Card discount scheme
• Free DBS check
• Free parking and uniform

Closing date: Mid-day 9 October

Interview date: 19 October

Make a genuine difference, every day

At Nottinghamshire Hospice, we're proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values-Compassion, Trust and Ambition-guide everything we do, for the people we support and for each other.