Head of Community Services

HOSPICE UK; Nottingham; Hybrid; GBP 47,000 - 63,000; Full time

Benefits offered by this job

5 weeks’ holiday + Bank Holidays

Pension Scheme

Staff referral scheme

Employee Assistance Programme

Blue Light Card discount

Free DBS check

Free parking

Job summary

Nottinghamshire Hospice is seeking a seasoned Head of Community Services to lead the operational and clinical delivery of our community-based palliative care. You will ensure high-quality, safe and compassionate care for people at home, and oversee the Hospice in Your Home and Wellbeing Day Services across Nottinghamshire.

As a member of the Hospice Leadership Team, you will provide visible leadership, drive care delivery, performance and workforce development, and participate in the on-call

Qualifications

• Senior leadership experience in community palliative care.
• Proven ability to drive service delivery, governance and continuous improvement.
• Strong collaboration with health and community partners.

Responsibilities

• Lead operational and clinical delivery of Nottinghamshire Hospice’s community-based services.
• Direct the Hospice in Your Home (24-hour service) and Wellbeing Day Services.
• Provide visible and inspiring leadership as part of the Hospice Leadership Team.
• Oversee performance, resources, and workforce planning; participate in on-call rota.

Job description

Head of Community Services

£54,961 PA
37.5 hours per week
Working days: Predominately Monday-Friday with On Call requirements

*Previous Applicants need not apply*

Benefits

5 weeks’ holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform

Closing date: Mid-day 9 October
Interview date: 19 October

Make a genuine difference, every day

At Nottinghamshire Hospice, we’re proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values—Compassion, Trust and Ambition—guide everything we do, for the people we support and for each other.

About the Role

The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospice’s community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.

As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.

You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).

What we’re looking for

We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.

You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.

You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.

Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.

You don’t need to meet every desirable criteria — we recruit based on values.

If you’re compassionate, reliable and eager to learn, we’d love to hear from you.

Equity, Diversity, Inclusion and Belonging

We want Nottinghamshire Hospice to be a place where everyone feels they belong. We warmly welcome applicants from all backgrounds and value the different perspectives and experiences that help us provide better care. We particularly encourage applications from people who are currently under‑represented in our workforce, including individuals from minoritised ethnic communities, people with disabilities, and men.