Head of Community Services

ICE Creates; Nottingham; On-site; GBP 47,000 - 61,000; Full time

Benefits offered by this job

5 weeks' holiday + Bank Holidays

Pension scheme

Staff referral scheme

Employee Assistance Programme

Private GP access

Blue Light Card discount

Free DBS check

Free parking

Uniform

Job summary

ICE Creates seeks an experienced leader to join our Hospice Leadership Team, providing visible, inspiring leadership to drive excellence in care delivery, performance, and workforce development within community palliative care services.

You will champion equity, inclusion, diversity and belonging, lead governance and continuous improvement, and build partnerships with healthcare and community stakeholders to improve access and patient pathways.

Qualifications

• Registered healthcare professional with sound understanding of palliative and end-of-life care.
• Experience in service delivery, workforce planning and performance management.
• Ability to lead in complex healthcare environments and drive governance.
• Commitment to equity, inclusion, diversity and belonging.

Responsibilities

• Provide leadership within the Hospice Leadership Team to drive care delivery and workforce excellence.
• Manage performance, resources and workforce planning to meet patient and family needs.
• Build effective partnerships with healthcare and community stakeholders.
• Champion governance and continuous improvement across services.

Skills

Leadership

Palliative care

Stakeholder management

Governance

Education

Registered healthcare professional

Job description

£54,961 PA37.5 hours per weekWorking days: Predominately Monday-Friday with On Call requirements

*Previous Applicants need not apply*

5 weeks' holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform

Closing date: Mid-day 9 October
Interview date: 19 October

Make a genuine difference, every day

About the Role

As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.

We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.

You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.

You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.

Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.

You don't need to meet every desirable criteria — we recruit based on values.

If you're compassionate, reliable and eager to learn, we'd love to hear from you.