Head of Client Success & Operations — Growth Startup

HRtechX; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing HRtech start-up in London seeks a Client Success Leader to drive client onboarding and team management. You will guide a high-performing team, focusing on customer success in a fast-paced environment. Ideal candidates have over 5 years of leadership experience in a similar setting and a passion for mentoring teams. Join a dynamic company that values innovation and offers unlimited growth potential.

Benefits

Market-competitive compensation

Travel opportunities

Unlimited growth potential

Inspiring and diverse work environment

Qualifications

• 5+ years of leadership experience in high growth environments.
• Proven success in building and leading client success functions.
• Experience in creating and leading client-centric processes.

Responsibilities

• Manage and mentor the client success team.
• Onboard new clients and oversee the delivery process.
• Implement best practices for people management across all markets.

Skills

Leadership experience

Project management skills

Analytical skills

Client success expertise

Strong communication

Job description

A growing HRtech start-up in London seeks a Client Success Leader to drive client onboarding and team management. You will guide a high-performing team, focusing on customer success in a fast-paced environment. Ideal candidates have over 5 years of leadership experience in a similar setting and a passion for mentoring teams. Join a dynamic company that values innovation and offers unlimited growth potential.