Head Housekeeper

LJ Recruitment; Washington; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Private medical insurance

Pension scheme

Holiday entitlement

Training and development

Discounts with major retailers

Mental health support

Early wage access

Life insurance

Job summary

Head Housekeeper role in Washington for a leading outsourced housekeeping provider. Permanent, full-time position with oversight of housekeeping operations at a busy site. Responsible for team leadership, quality standards, budget adherence, and compliance with safety policies.

40-hour week with benefits including private medical insurance and pension. Opportunities for training, development, and career progression within a fast-paced hospitality environment.

Qualifications

• Proven experience as Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership, communication, and team development capabilities.
• Ability to train staff and maintain health and safety standards.

Responsibilities

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching.
• Maintain compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Skills

Leadership

Communication

Scheduling software

Team development

Health and safety

Tools

Scheduling software

Job description

Head Housekeeper - Washington (Permanent, Full-Time)

£33,280 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Washington on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching and mentoring.
• Maintain full compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Candidate Profile

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

Salary & Benefits

• £33,280 per annum.
• Permanent, full-time position.
• 40 hours per week.
• Private medical insurance, including cover for pre-existing conditions.
• Early wage access available.
• 5.6 weeks' holiday (pro rata based on hours worked).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Access to confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.