Head Housekeeper

LJ Recruitment; Leeds; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Private medical insurance

Early wage access

5.6 weeks' holiday

Comprehensive training and development

Career progression opportunities

Retail discounts

Mental health and wellbeing support

Workplace pension scheme

Life insurance

Job summary

LJ Recruitment is seeking a Head Housekeeper for a busy hotel in Central Leeds. This permanent, full-time role oversees a large housekeeping team, ensuring exceptional cleanliness, safety, and guest satisfaction. The position offers 40 hours per week, a competitive salary, and a comprehensive benefits package.

You will lead operations, drive training and development, manage budgets, and maintain standards across rooms and public areas in a fast-paced environment.

Qualifications

• Proven leadership in large hotel housekeeping teams.
• Strong communication across management and staff.
• Experience in training and developing teams.

Responsibilities

• Lead, manage, and inspire a large housekeeping team to deliver high service standards.
• Build relationships with hotel management and staff.
• Conduct regular room, floor, and public-area inspections for cleanliness and quality.
• Monitor performance, productivity, and budgets to support cost efficiency.
• Report weekly updates to Operations Manager and hotel management.
• Oversee recruitment, onboarding, training, and development of staff.
• Ensure staff are trained, productive, and motivated through coaching.
• Manage staffing levels to meet occupancy and business needs.
• Maintain health, safety, and company policy compliance.
• Promote professionalism, reliability, and positive team culture.
• Identify opportunities to improve standards, efficiency, and guest satisfaction.

Skills

Leadership

Team management

Communication

Training & development

Health & safety

Job description

Head Housekeeper - Central Leeds (Permanent, Full-Time)

£37,000 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy hotel in Central Leeds on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity for an experienced hotel housekeeping professional to lead a large team, develop people, and contribute to an outstanding guest experience in a fast-paced, high-volume hotel environment.

Role Overview

The Head Housekeeper will be responsible for the smooth and efficient running of the housekeeping department within a large hotel. This includes leading a sizeable team, maintaining consistently high room and public-area standards, ensuring effective training and development, and achieving operational and budget targets.

Key Responsibilities

• Lead, manage, and inspire a large housekeeping team to deliver consistently high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room, floor, and public-area inspections to ensure exceptional cleanliness and quality.
• Monitor housekeeping performance, productivity, and site budgets, contributing to cost efficiency.
• Report weekly performance updates to the Operations Manager and hotel management.
• Oversee recruitment, onboarding, training, and development of the housekeeping team.
• Ensure team members are fully trained, productive, supported, and motivated through effective coaching and mentoring.
• Manage staffing levels and daily housekeeping operations to meet hotel occupancy and business requirements.
• Maintain full compliance with health, safety, hygiene, and company policies.
• Promote professionalism, reliability, accountability, and a positive team culture.
• Identify opportunities to improve operational standards, efficiency, and guest satisfaction.

Candidate Profile

• Proven experience as a Head Housekeeper in a large hotel is essential.
• Previous experience managing a large housekeeping team within a busy, high-volume hotel environment.
• Strong leadership skills with a proven track record of developing, motivating, and managing teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Strong understanding of hotel housekeeping standards, room inspections, productivity, and quality control.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
• Highly organised with the ability to manage competing priorities in a fast-paced hotel environment.

Salary & Benefits

• £37,000 per annum.
• Permanent, full-time position.
• 40 hours per week.
• Private medical insurance, including cover for pre-existing conditions.
• Early wage access available.
• 5.6 weeks' holiday (pro rata based on hours worked).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Access to confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.

This is a fantastic opportunity for an experienced Head Housekeeper with a strong background in large hotel operations to step into a permanent leadership role and drive housekeeping standards at a prestigious hospitality site in Central Leeds.

Applicants should be passionate about service quality, team leadership, operational excellence, and delivering an exceptional guest experience