Head Housekeeper

LJ Recruitment; Liverpool City Region; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private medical insurance (including P

Early wage access

5.6 weeks’ holiday

Training and development

Career progression opportunities

Retail discounts

Mental health and wellbeing support

Pension scheme

Life insurance

Job summary

Lancaster-based Head Housekeeper role advertised through LJ Recruitment. A leading provider of outsourced housekeeping services to hotels across the UK seeks an experienced Head Housekeeper to lead operations at a busy Lancaster site on a permanent, full-time basis.

The successful candidate will own the housekeeping function, drive quality and safety standards, deliver training, manage budgets, and report performance to the Operations Manager, while developing the team and delivering an

Qualifications

• Proven experience in a supervisory housekeeping role in hospitality.
• Strong leadership with a track record of developing teams.
• Excellent written and verbal communication skills.
• Proficient with IT systems for scheduling, reporting and team management.
• Experience delivering training and maintaining health and safety standards.

Responsibilities

• Lead and inspire the housekeeping team to meet high service standards.
• Build strong relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure quality.
• Monitor budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training and development of the on-site team.
• Ensure staff are trained, productive and supported through coaching.
• Maintain compliance with health, safety, and company policies.
• Promote professionalism and a positive team culture.

Skills

Leadership

Communication

IT systems

Training

Health and safety

Team development

Tools

Scheduling software

Job description

Head Housekeeper - Lancaster (Permanent, Full-Time)

£33,280 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Lancaster on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching and mentoring.
• Maintain full compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Candidate Profile

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

Salary & Benefits

• £33,280 per annum.
• Permanent, full-time position.
• 40 hours per week.
• Private medical insurance, including cover for pre-existing conditions.
• Early wage access available.
• 5.6 weeks' holiday (pro rata based on hours worked).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Access to confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.

This is a fantastic opportunity for a skilled housekeeping professional to step into a permanent leadership role and drive standards at a well-established hospitality site in Lancaster.

Applicants should be passionate about service quality, team success, and operational excellence