Head Housekeeper

Darnford Rose; Lichfield; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Career progression opportunities

Supportive team environment

Free uniform

Paid mandatory training

DBS fee refunded

Annual leave 5.6 weeks

Job summary

Darnford Rose Care Home is seeking an experienced Head Housekeeper to lead our housekeeping team. The role is full time, 37.5 hours per week, at a competitive rate of £14.20 per hour, aimed at maintaining clean, safe and welcoming surroundings for residents, families and staff.

You will supervise daily operations, coordinate laundry services, prepare staff rotas, monitor standards and ensure health, safety and COSHH compliance.

Qualifications

• Experience leading teams in housekeeping or domestic environments.
• Strong communication and leadership skills.
• Good understanding of cleaning standards and infection control.

Responsibilities

• Lead and supervise the Housekeeping Team, promoting high standards.
• Maintain exceptional cleanliness in residents' bedrooms and communal areas.
• Support the delivery of laundry services and care for residents' clothing.
• Prepare staff rotas and manage appropriate housekeeping cover.
• Monitor standards through regular checks and drive continuous improvement.
• Ensure cleaning equipment is maintained safely and report faults.
• Manage stock levels of cleaning materials and consumables.
• Ensure Health & Safety, COSHH compliance and company policies.
• Collaborate with the Home Manager and other departments to maintain a safe environment.
• Lead by example by performing housekeeping duties when needed.

Skills

Leadership

Communication

Organization

Infection control

Health & Safety

COSHH

Care home exp

Multitasking

Team leadership

Job description

Head Housekeeper

Job Summary

Darnford Rose Care Home is looking for an experienced, organised and proactive Head Housekeeper to lead our Housekeeping Team.

We can offer a full time role, 37.5 Hours per week and a competitive hourly rate of £14.20 per hour.

As our Head Housekeeper, you'll play a vital role in ensuring our home remains clean, safe and welcoming for residents, families, visitors and colleagues. Alongside carrying out housekeeping duties, you'll lead and support the Housekeeping Team, maintaining the highest standards of cleanliness, infection prevention and customer service throughout the home.

If you're passionate about leading people and creating exceptional environments, we'd love to hear from you.

About the Role

As our Head Housekeeper, you will:

• Lead and supervise the Housekeeping Team, promoting high standards and a positive team culture.
• Maintain exceptional standards of cleanliness throughout residents' bedrooms, communal areas and the wider home.
• Support the delivery of high-quality laundry services, ensuring residents' clothing and household linen are cared for to an excellent standard.
• Prepare staff rotas and ensure appropriate housekeeping cover is maintained.
• Monitor housekeeping standards through regular checks and support continuous improvement.
• Ensure cleaning equipment is maintained safely and report any faults promptly.
• Manage stock levels of cleaning materials and consumables, ensuring resources are used efficiently.
• Ensure compliance with Health & Safety, COSHH, infection prevention and company policies.
• Work closely with the Home Manager and other departments to provide a safe, welcoming and comfortable environment.
• Lead by example, carrying out housekeeping duties alongside the team where required.

About You

We're looking for someone who:

• Has previous experience in a housekeeping, cleaning or domestic role.
• Has experience leading, supervising or supporting a team.
• Has a good understanding of cleaning standards, infection prevention and Health & Safety requirements.
• Has knowledge of COSHH and the safe use of cleaning products (desirable).
• Is organised, reliable and able to manage multiple priorities.
• Has excellent communication and leadership skills.
• Takes pride in maintaining exceptionally high housekeeping standards.
• Has previous experience within a care home, healthcare or hospitality environment (desirable).
• Is professional, approachable and committed to delivering an outstanding service.

What We Offer

• Competitive salary.
• Paid training and ongoing professional development.
• Career progression opportunities across our growing organisation.
• Supportive and friendly team environment.
• Free uniform.
• Paid mandatory training.
• DBS fee refunded.
• Annual leave equivalent to 5.6 weeks (inclusive of Bank Holidays).
• Contributory pension scheme.
• Free on-site parking.
• Free Blue Light Card.
• Access to on-demand pay and savings through our financial wellbeing app.