Head Housekeeper

LJ Recruitment; North East; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Private medical insurance

Early wage access

5.6 weeks' holiday

Comprehensive training

Career progression

Retailer discounts

Mental health support

Pension

Life insurance

Job summary

LJ Recruitment is recruiting for a Head Housekeeper at a busy Washington site on a permanent, full-time basis. The role oversees the housekeeping function, ensuring exceptional cleanliness and compliance with standards while leading a motivated team.

The successful candidate will manage scheduling, training, and performance to deliver a top-quality guest experience in a fast-paced environment. Salary is £33,280 per annum, with 40 hours per week and a range of benefits.

Qualifications

• Proven experience in a supervisory housekeeping role in hospitality.
• Strong leadership and team development skills.
• Excellent written and verbal communication abilities.
• Confidence in using IT systems for scheduling, reporting and team management.
• Experience delivering training and maintaining health and safety standards.

Responsibilities

• Lead and inspire the housekeeping team to meet high service standards.
• Build strong relationships with hotel management and staff.
• Conduct regular room and floor inspections for quality control.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training and development of the on-site team.
• Ensure staff are trained, productive and supported with coaching.

Skills

Leadership

Team development

Communication

IT systems

Health & Safety

Hospitality experience

Team management

Tools

Scheduling software

Reporting tools

HR systems

Job description

Head Housekeeper - Washington (Permanent, Full-Time)

£33,280 per annum

Delivering Exceptional Housekeeping Standards

A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Washington on a permanent, full-time basis.

The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.

This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.

Role Overview

The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.

Key Responsibilities

• Lead, manage, and inspire the housekeeping team to meet high service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training, and development of the on-site team.
• Ensure team members are trained, productive, and supported through coaching and mentoring.
• Maintain full compliance with health, safety, and company policies.
• Promote professionalism, reliability, and a positive team culture.

Candidate Profile

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent communication abilities, both written and verbal.
• Confident using IT systems for scheduling, reporting, and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, and approachable, with a professional attitude and a sense of humour.

Salary & Benefits

• £33,280 per annum.
• Permanent, full-time position.
• 40 hours per week.
• Private medical insurance, including cover for pre-existing conditions.
• Early wage access available.
• 5.6 weeks' holiday (pro rata based on hours worked).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Access to confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.

This is a fantastic opportunity for a skilled housekeeping professional to step into a permanent leadership role and drive standards at a well-established hospitality site in Washington.

Applicants should be passionate about service quality, team success, and operational excellence.