Head Housekeeper

LJ Recruitment; Chorley; On-site; GBP 30,000; Full time

Job summary

A leading recruitment agency in Chorley is seeking an experienced Head Housekeeper to manage a busy hotel's housekeeping operations. The role involves leading a team, ensuring high standards of cleanliness, and collaborating with hotel management. Ideal candidates will possess strong leadership and communication skills, alongside experience in hospitality. The position offers a salary of £30,000 per year, overtime opportunities, and a range of benefits including medical insurance and career progression.

Benefits

Private medical insurance

Generous holiday entitlement

Full training and ongoing development

Career progression opportunities

Retailer discounts

Mental health support

Pension scheme

Life insurance

Qualifications

• Previous experience as a Head Housekeeper or in a similar supervisory role within hospitality.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent communication skills, both written and verbal.

Responsibilities

• Lead, manage, and inspire the housekeeping team to deliver exceptional service standards.
• Build and maintain strong working relationships with hotel management and staff.
• Oversee recruitment, onboarding, training, and development of the housekeeping team.

Skills

Leadership skills

Communication skills

IT proficiency

Health & safety knowledge

Proactivity

Job description

Overview

Head Housekeeper – Location: Chorley • Salary: £30,000 per annum + overtime opportunities

Delivering Exceptional Housekeeping Standards. A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage housekeeping operations at a busy hotel site in Chorley.

This is an excellent opportunity for a confident leader to take ownership of the housekeeping function, drive high standards of cleanliness, and develop a motivated team in a fast-paced hospitality environment.

Role Overview

As Head Housekeeper, you will be responsible for the smooth and efficient day-to-day running of the housekeeping department. You will lead the on-site team, ensure quality and safety standards are consistently met, and work closely with hotel management to deliver an outstanding guest experience.

Responsibilities

• Lead, manage, and inspire the housekeeping team to deliver exceptional service standards
• Build and maintain strong working relationships with hotel management and staff
• Carry out regular room and floor inspections to ensure consistent quality
• Manage site budgets and support cost control and efficiency
• Produce weekly performance reports for the Operations Manager
• Oversee recruitment, onboarding, training, and development of the housekeeping team
• Coach, mentor, and support team members to maximise productivity and engagement
• Ensure full compliance with health & safety legislation and company policies
• Promote professionalism, reliability, and a positive team culture at all times

Candidate Profile

• Previous experience as a Head Housekeeper or in a similar supervisory role within hospitality
• Strong leadership skills with the ability to motivate and develop teams
• Excellent communication skills, both written and verbal
• Confident using IT systems for rotas, reporting, and team management
• Knowledge of health & safety and training delivery
• Flexible, proactive, approachable, and professional, with a positive attitude

Salary & Benefits

• £30,000 annual salary
• Overtime available
• Private medical insurance
• Generous holiday entitlement
• Full training and ongoing development
• Clear career progression opportunities
• Discounts with major retailers
• Confidential mental health and wellbeing support
• Workplace pension scheme
• Life insurance

Apply Now

If you are an experienced housekeeping professional looking for a leadership role in Chorley, this is a fantastic opportunity to make a real impact at a well-established hospitality site.