Head Concierge

TN United Kingdom; London; On-site; GBP 30,000; Full time

Job summary

An acclaimed residential leasehold property management company is seeking a Head Concierge for a vibrant location in London. This exciting opportunity offers a competitive salary, comprehensive benefits, and a supportive team environment. As the Head Concierge, you will be responsible for leading a dedicated team, ensuring exceptional service for residents and guests, and enhancing the overall living experience. With a focus on career growth and development, this role is perfect for those looking to make a significant impact in property management. Join a forward-thinking company that values its employees and fosters a collaborative culture.

Benefits

Savings on entertainment

Savings on travel

Savings on dining

Savings on shopping

Savings on health and fitness

16 days holiday plus national holidays

Optional overtime via in-house temp team

Uniform provided

Employee Assistance Programs

Company pension scheme

Qualifications

• Experience in a customer-facing role, ideally in property management.
• Strong leadership skills to motivate and guide a team.

Responsibilities

• Create a positive, safe environment for residents and guests.
• Lead and motivate the concierge team with excellent service.
• Handle feedback and queries effectively.

Skills

Customer Service Skills

Team Leadership

Problem Solving

Education

High School Diploma

Relevant Certifications in Property Management

Job description

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Share this vacancy: Ref20362 Location: Bermondsey Works - 399 Rotherhithe New Road, London, SE16 3DH | Employment type: Full-Time | Working pattern: 4 Days On, 4 Days Off – 0700 - 1900 | Salary: £30,000 | Department: Concierge | Region: Central London | Closing date: 11/11/2024

Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is seeking a Head Concierge. This is a fantastic career opportunity with a comprehensive package.

Position Details:

• Title: Head Concierge
• Location: Bermondsey Works
• Working Hours: 4 days on, 4 days off, 0700 - 1900
• Salary: £30,000 per annum (dependent on experience)
• Contract: Permanent, offering stability and growth opportunities

Why Choose Rendall & Rittner:

• Award-Winning: Recognized for delivering top-tier property management services.
• Career Growth: Fully funded training and development programs.
• Perks: Savings on entertainment, travel, dining, shopping, health, and fitness.
• Compensation: Competitive salary plus discretionary bonuses.
• Time Off: 16 days holiday plus national holidays.
• Additional Income: Optional overtime via our in-house ‘TSS’ temp team.
• Uniform: Provided for a professional appearance.
• Team Environment: Collaborative culture emphasizing relationships.
• Pension: Company pension scheme.
• Support: Employee Assistance Programs for personal and work-related matters.

Development and Location:

This role is based at Bermondsey Works, a modern residential development with amenities including a gym, communal garden, and 24-hour concierge, located near South Bermondsey station and Bermondsey Street.

Key Responsibilities:

• Create a positive, safe environment for residents, guests, and staff.
• Lead and motivate the concierge team with excellent customer service skills.
• Identify opportunities to enhance development performance.
• Handle feedback and queries effectively, serving as the main contact point.
• Build strong relationships with residents, contractors, and guests.
• Manage complaints, work safely, and thrive in a team environment.

How to Apply:

Interested? Visit our website for more insights or see our current openings. Reference: Ref #LI-AW1. Candidates must be eligible to work in the UK with proof of eligibility. Benefits may vary after a qualifying period. Some developments may differ.

Join Rendall & Rittner and advance your career in property management. Apply now and make a significant impact!