Hands-On Pet Store Deputy Manager

Jollyes Pets; Dundee; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Financial Wellbeing Package

Retail Trust Membership

Colleague Discounts

Health & Wellbeing Support

Workplace Pension

Extra Time Off

Enhanced Family Leave

Recognition & Rewards

Lifestyle Benefits

Learning & Development

Job summary

Jollyes Pets in Dundee is seeking a Deputy Store Manager to lead and coach the team on the shop floor, ensuring outstanding customer service and strong store performance. You will support the Store Manager daily and help drive turnover while maintaining pet care standards.

The role offers a competitive salary (£28,038–£28,500 per year) with a potential annual bonus of up to £2,000, plus a comprehensive benefits package and a hands-on, customer-focused work environment.

Qualifications

• Retail leadership experience on the shop floor.
• Ability to coach and develop a team.
• Strong customer service and sales focus.
• Able to manage store KPIs and costs.
• Reliable and hands-on with a proactive approach.

Responsibilities

• Support Store Manager and coach team on the shop floor.
• Lead by example on customer interactions.
• Help with deliveries and stock management.
• Drive turnover and gross margin while controlling costs.
• Promote responsible pet ownership and pet care standards.

Skills

Passion for pets

Retail management experience

Upselling on shop floor

Effective communicator

KPIs & performance focus

P&L awareness

Own transport

Job description

Jollyes Pets in Dundee is seeking a Deputy Store Manager to lead and coach the team on the shop floor, ensuring outstanding customer service and strong store performance. You will support the Store Manager daily and help drive turnover while maintaining pet care standards.

The role offers a competitive salary (£28,038–£28,500 per year) with a potential annual bonus of up to £2,000, plus a comprehensive benefits package and a hands-on, customer-focused work environment.