Hands-On IT Support & Infrastructure Apprentice

Bolton College; Burnley; Hybrid; GBP 17,000 - 21,000; Part time

Job summary

Fort Vale Engineering Limited offers an IT Support & Infrastructure Apprenticeship. You will work four days a week on-site at Fort Vale (BB12 7ND) and attend Bolton College (BL3 5BG) one day per week, gaining hands-on IT experience while studying a Level 3 IT Solutions Technician course.

The role focuses on day-to-day IT operations, supporting desktops, servers, networking, backups and cyber security, with projects and CPD to boost your career in technology.

Qualifications

• GCSE maths (grade 9-4) required.
• Share other qualifications and industry experience.

Responsibilities

• Provide hands‑on IT support to users (desktops, laptops, printers).
• Help set up and maintain PCs, servers and network equipment.
• Work with real business systems and troubleshoot issues.
• Support backups, cyber security and system monitoring.
• Assist with IT projects (upgrades, rollouts, improvements).

Skills

Customer care

Analytical skills

Initiative

Willing to learn

Reliable

Education

GCSE Maths

Job description

Fort Vale Engineering Limited offers an IT Support & Infrastructure Apprenticeship. You will work four days a week on-site at Fort Vale (BB12 7ND) and attend Bolton College (BL3 5BG) one day per week, gaining hands-on IT experience while studying a Level 3 IT Solutions Technician course.

The role focuses on day-to-day IT operations, supporting desktops, servers, networking, backups and cyber security, with projects and CPD to boost your career in technology.