I.T Support & Infrastructure Apprentice

Bolton College; Burnley; Hybrid; GBP 17,000 - 21,000; Part time

Job summary

Fort Vale Engineering Limited offers an IT Support & Infrastructure Apprenticeship. You will work four days a week on-site at Fort Vale (BB12 7ND) and attend Bolton College (BL3 5BG) one day per week, gaining hands-on IT experience while studying a Level 3 IT Solutions Technician course.

The role focuses on day-to-day IT operations, supporting desktops, servers, networking, backups and cyber security, with projects and CPD to boost your career in technology.

Qualifications

• GCSE maths (grade 9-4) required.
• Share other qualifications and industry experience.

Responsibilities

• Provide hands‑on IT support to users (desktops, laptops, printers).
• Help set up and maintain PCs, servers and network equipment.
• Work with real business systems and troubleshoot issues.
• Support backups, cyber security and system monitoring.
• Assist with IT projects (upgrades, rollouts, improvements).

Skills

Customer care

Analytical skills

Initiative

Willing to learn

Reliable

Education

GCSE Maths

Job description

Closes in 14 days (Friday 4 September 2026 at 11:59pm)

Fort Vale Engineering are looking for a motivated and enthusiastic I.T Support & Infrastructure Apprentice to join our growing IT team.

This is an exciting opportunity for someone looking to begin a career in information technology while gaining hands‑on experience within a leading global engineering and manufacturing company.

Year 1 rate of pay would be £8.49 per hour.

Salary can be discussed at interview

Training course IT solutions technician (level 3)

Hours Monday – Thursday 7:30am – 16:30pmFridays 7:30am – 12:30pm.

39 hours a week

Monday 14 September 2026

Duration

1 year 6 months

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

What you'll do at work

The successful candidate will support the day-to-day running of the company’s IT systems and infrastructure, helping to ensure employees across the business receive excellent technical support.

Your role will include:

• Provide hands‑on IT support to users (desktops, laptops, printers.)
• Help setup and maintain PCs, servers and network equipment.
• Work with real business systems.
• Troubleshoot issues and learn how to fix them.
• Support backups, cyber security and system monitoring.
• Assist with IT projects (upgrades, rollouts, improvements.)

Where you'll work

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Work at any stage of the solution lifecycle.
• Prioritise tasks to work within agreed project plans.
• Ensure resources are used efficiently and responsibly.
• Design solutions to meet client and business requirements.
• Identify technical solutions using creative and critical thinking.
• Install hardware or software, either physically or virtually.
• Search and use different types of data or information sources.
• Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
• Deploy and implement solutions, supporting change management practices.
• Create and maintain documentation in accordance with best practice and organisational requirements.
• Support multiple contemporary or legacy solutions to required levels of service.
• Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
• Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
• Apply continuous professional development CPD to support their own learning, business needs and technical developments.
• Work at any stage of the solution lifecycle.
• Prioritise tasks to work within agreed project plans.
• Ensure resources are used efficiently and responsibly.
• Design solutions to meet client and business requirements.
• Identify technical solutions using creative and critical thinking.
• Install hardware or software, either physically or virtually.
• Search and use different types of data or information sources.
• Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
• Deploy and implement solutions, supporting change management practices.
• Create and maintain documentation in accordance with best practice and organisational requirements.
• Support multiple contemporary or legacy solutions to required levels of service.
• Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
• Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
• Apply continuous professional development CPD to support their own learning, business needs and technical developments.

The apprentice will work 4 days per week at Fort Vale (BB12 7ND) and attend Bolton College( BL3 5BG) 1 day per week.

Requirements

GCSE in:

• maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Customer care skills
• Analytical skills
• Initiative
• Willing to learn
• Reliable

About this employer

Fort Vale Engineering Limited, is the worlds leading manufacturer and supplier of fittings for tank containers, rail wagons and road tanker vehicles for the safe transportation of liquids, powders and gases.

Fort Vale are now recognised worldwide witrh branches in Australia, USA, Singapore, The Netherlands and China.

Accept no substitutes. When it comes to critical valve equipment, quality, reliability and consistency matter.

At Fort Vale, we design, manufacture and test our products to ensure every component meets the standards our customers expect. With 100% valve testing and ISO 9001:2015 certified processes, quality is built into everything we do.

The successful apprentice will may have the opportunity to progress to a higher level apprenticeship or full time employment with the company.

The contact for this apprenticeship is:

BOLTON COLLEGE

Gary

07891807841

The reference code for this apprenticeship isVAC2000046130.