Hands-On Facilities Team Lead (6m Temp) - Birmingham

Bruntwood; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Birthday leave

Volunteer days

Sabbatical

Healthcare plan

Private healthcare (opt-in)

Life assurance

Pension match

Retail discounts

Maternity leave

Learning loans

Job summary

Bruntwood in Birmingham is recruiting an Assistant Facilities Manager to oversee a small team across our Birmingham portfolio (McLaren, BHIC and Enterprise Wharf). The role is a 37.5-hour week on a 6-month fixed-term contract, working across multiple sites to maintain high standards and a safe environment for our customers.

You’ll lead by example, coordinate daily activities, and drive improvements across facilities operations while partnering with contractors and internal teams to deliver

Qualifications

• Experience supervising a facilities team with a basic experience of mechanical systems.
• A fast learner who thrives in a fast-paced environment. You’ll get to know our buildings inside out, taking ownership of challenges and driving for solutions
• Exceptional customer service skills with a focus on responding to requests, using your initiative to meet deadlines and make sound decisions under pressure
• Ability to think on your feet, bring creative and innovative solutions to the table
• Digitally savvy and comfortable utilising systems and softwares to keep track of building performance
• Please download the role profile attached at the bottom of the job advert for a more detailed overview of what we are looking for in the ideal candidate.

Responsibilities

• Providing hands on operational support and conducting walkarounds to review onsite issues and troubleshoot challenges
• Coordinating Facilities Team Members who run our buildings, helping them prioritise their daily workloads and assist in implementing new processes and procedures that enhance our service
• Leading by example, supporting the management and development of a team of engaged Facilities Team Members, coaching to empower a first time fix
• Making sure planned preventative maintenance checks are completed and correctly recorded in RiskWise alongside compliance documents provided by our supply partners
• Coordinating contractor activities in our spaces, reviewing RAMS and managing any applicable permits, completing spot checks to make sure they are working to their method statement
• Carrying out regular checks of vacant spaces to make sure they are maintained to a high standard - clean, tidy and viewing-ready for prospective customers
• Proactively manage reactive works and remedial actions from maintenance visits and surveys to ensure they are completed in a timely manner.
• Building strong working relationships with the building cluster’s wider customer experience team to promote a collaborative, customer-focused approach to deliver an exceptional level of service

Skills

Facilities supervision

Mechanical systems

Customer service

Problem solving

Digital literacy

Job description

Bruntwood in Birmingham is recruiting an Assistant Facilities Manager to oversee a small team across our Birmingham portfolio (McLaren, BHIC and Enterprise Wharf). The role is a 37.5-hour week on a 6-month fixed-term contract, working across multiple sites to maintain high standards and a safe environment for our customers.

You’ll lead by example, coordinate daily activities, and drive improvements across facilities operations while partnering with contractors and internal teams to deliver