Assistant Facilities Manager — City Centre, Hands-On Leader

Bruntwood; Birmingham; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

28 days holiday + Birthday off

Volunteer time (24 hours/year)

Sabbatical up to 12 months

Healthcare cash plan

Life assurance

Pension matching up to 8%

Discounts & cashback

Enhanced maternity - 26 weeks

Learning loans (interest free)

Job summary

Bruntwood invites applications for an Assistant Facilities Manager role in Birmingham City Centre. The post covers 37.5 hours weekly, across our Birmingham City Centre portfolio, Centre City, Cornwall, and Cornerblock.

You will work with a Facilities Manager to oversee a small team, ensure smooth daily operations, and maintain high standards of service and safety in our commercial spaces.

Qualifications

• Experience supervising a facilities team and understanding of building systems.
• Fast learner who thrives in a fast-paced environment and takes ownership of challenges.
• Exceptional customer service skills with initiative to meet deadlines under pressure.
• Ability to think on your feet and propose innovative solutions.
• Digitally savvy and comfortable using systems to monitor building performance.

Responsibilities

• Provide hands-on operational support and walkarounds to review onsite issues and troubleshoot.
• Coordinate Facilities Team Members to run buildings and implement new processes.
• Lead and develop a team of Facilities Team Members to empower first-time fixes.
• Ensure planned preventative maintenance checks are completed and recorded.
• Coordinate contractor activities, review RAMS, and manage permits and spot checks.
• Carry out regular checks of vacant spaces to maintain high standards.
• Proactively manage reactive works and remedial actions to close gaps promptly.
• Build strong relationships with the customer experience team to deliver exceptional service.

Skills

Supervising team

Mechanical systems knowledge

Customer service

Problem solving

Digital systems

Tools

RiskWise

Job description

Bruntwood invites applications for an Assistant Facilities Manager role in Birmingham City Centre. The post covers 37.5 hours weekly, across our Birmingham City Centre portfolio, Centre City, Cornwall, and Cornerblock.

You will work with a Facilities Manager to oversee a small team, ensure smooth daily operations, and maintain high standards of service and safety in our commercial spaces.