Assistant Facilities Manager - Birmingham (6 Month FTC)

Bruntwood; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Birthday leave

Volunteer days

Sabbatical

Healthcare plan

Private healthcare (opt-in)

Life assurance

Pension match

Retail discounts

Maternity leave

Learning loans

Job summary

Bruntwood in Birmingham is recruiting an Assistant Facilities Manager to oversee a small team across our Birmingham portfolio (McLaren, BHIC and Enterprise Wharf). The role is a 37.5-hour week on a 6-month fixed-term contract, working across multiple sites to maintain high standards and a safe environment for our customers.

You’ll lead by example, coordinate daily activities, and drive improvements across facilities operations while partnering with contractors and internal teams to deliver

Qualifications

• Experience supervising a facilities team with a basic experience of mechanical systems.
• A fast learner who thrives in a fast-paced environment. You’ll get to know our buildings inside out, taking ownership of challenges and driving for solutions
• Exceptional customer service skills with a focus on responding to requests, using your initiative to meet deadlines and make sound decisions under pressure
• Ability to think on your feet, bring creative and innovative solutions to the table
• Digitally savvy and comfortable utilising systems and softwares to keep track of building performance
• Please download the role profile attached at the bottom of the job advert for a more detailed overview of what we are looking for in the ideal candidate.

Responsibilities

• Providing hands on operational support and conducting walkarounds to review onsite issues and troubleshoot challenges
• Coordinating Facilities Team Members who run our buildings, helping them prioritise their daily workloads and assist in implementing new processes and procedures that enhance our service
• Leading by example, supporting the management and development of a team of engaged Facilities Team Members, coaching to empower a first time fix
• Making sure planned preventative maintenance checks are completed and correctly recorded in RiskWise alongside compliance documents provided by our supply partners
• Coordinating contractor activities in our spaces, reviewing RAMS and managing any applicable permits, completing spot checks to make sure they are working to their method statement
• Carrying out regular checks of vacant spaces to make sure they are maintained to a high standard - clean, tidy and viewing-ready for prospective customers
• Proactively manage reactive works and remedial actions from maintenance visits and surveys to ensure they are completed in a timely manner.
• Building strong working relationships with the building cluster’s wider customer experience team to promote a collaborative, customer-focused approach to deliver an exceptional level of service

Skills

Facilities supervision

Mechanical systems

Customer service

Problem solving

Digital literacy

Job description

This role is advertised for 37.5 hours per week (Monday to Friday), working across our buildings within Birmingham - Mclaren , BHIC and Enterprise Wharf 1&2 . Please note this is a temporary position, 6 month fixed term contract.

Working closely with a Facilities Manager, you’ll be overseeing the day to day of a small team across the Birmingham portfolio.

We are commercial property specialists operating sites across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

What we’re looking for:

We are seeking an Assistant Facilities Manager with proven experience supervising a Facilities team and understanding of building systems.

• Experience of supervising a facilities team with a basic experience of mechanical systems
• A fast learner who thrives in a fast-paced environment. You’ll get to know our buildings inside out, taking ownership of challenges and driving for solutions
• Exceptional customer service skills with a focus on responding to requests, using your initiative to meet deadlines and make sound decisions under pressure
• Ability to think on your feet, bring creative and innovative solutions to the table
• Digitally savvy and comfortable utilising systems and softwares to keep track of building performance
• Please download the role profile attached at the bottom of the job advert for a more detailed overview of what we are looking for in the ideal candidate.

Job purpose:

As an Assistant Facilities Manager, you and your team will bring our spaces to life, being hands on and visible within our buildings to drive high standards and provide a safe environment for our customers to work in.

What you’ll be doing:

• Providing hands on operational support and conducting walkarounds to review onsite issues and troubleshoot challenges
• Coordinating Facilities Team Members who run our buildings, helping them prioritise their daily workloads and assist in implementing new processes and procedures that enhance our service
• Leading by example, supporting the management and development of a team of engaged Facilities Team Members, coaching to empower a first time fix
• Making sure planned preventative maintenance checks are completed and correctly recorded in RiskWise alongside compliance documents provided by our supply partners
• Coordinating contractor activities in our spaces, reviewing RAMS and managing any applicable permits, completing spot checks to make sure they are working to their method statement
• Carrying out regular checks of vacant spaces to make sure they are maintained to a high standard - clean, tidy and viewing-ready for prospective customers
• Proactively manage reactive works and remedial actions from maintenance visits and surveys to ensure they are completed in a timely manner.
• Building strong working relationships with the building cluster’s wider customer experience team to promote a collaborative, customer-focused approach to deliver an exceptional level of service

Benefits:

• 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months so you can take a career break after five years with us
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers
• Enhanced maternity - 26 weeks fully paid leave
• Interest freelearning loans to help you develop new skills

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

Our operations team makes up a huge part of our workforce. Therefore it's incredibly important to us that we recruit from diverse backgrounds to reflect the communities we operate in, and ultimately achieve our goal of creating thriving cities that are completely inclusive.

We'll always do our best to accommodate any adjustments you need at interview. So please highlight this in your application form. If selected, we will get in touch and discuss this before your interview