Haig Housing - Finance Analyst

Cobseo; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A prominent charity organization in Greater London is looking for an experienced Finance Analyst to join their Finance Department. The role involves processing income, conducting daily bank reconciliations, and handling tenant payments. The candidate should have a strong background in finance, excellent attention to detail, and the ability to work to deadlines in a hybrid working environment. This position offers a competitive salary and a comprehensive benefits package, supporting the organization's mission to provide housing for veterans.

Benefits

Excellent company pension

Optional private medical insurance

Good holiday allowance

Life insurance

Ongoing training and professional development

Qualifications

• Experience of income processing and bank reconciliation responsibilities.
• Clear attention to detail whilst maintaining sight of the bigger picture.
• Experience communicating with colleagues at all levels.

Responsibilities

• Daily income processing and bank reconciliations.
• Processing decoration allowances and tenant payments.
• Liaising with various departments and banking providers.

Skills

Attention to detail

Communication skills

Proficiency in MS Outlook, Word and Excel

Education

AAT, ACCA, or CIMA qualification

3 years' experience in finance role

Tools

CX

SUN

Job description

We are looking for a Finance Analyst to join our Finance Department. You will be responsible for processing and recording all income including rent, service charges, and other receipts. The role involves daily bank reconciliations, uploading SAF files from CX to SUN, processing decoration allowances and tenant payments, raising weekly, monthly, and quarterly rent debits, and managing suspense account clearance. This is a hands‑on role requiring excellent attention to detail and the ability to work to daily deadlines. You will liaise with various departments and external parties including banking and housing benefit providers to ensure efficient income processing and accurate financial records. The role has a hybrid working arrangement with a minimum requirement of 3 days a week at our head office based in Victoria. Additional working days in the head office, as dictated by your Line Manager, may be required depending on priorities and essential meetings.

Responsibilities

• Daily income processing and bank reconciliations
• Processing decoration allowances and tenant payments
• Uploading SAF files from CX to SUN
• Raising weekly, monthly, and quarterly rent debits
• Managing suspense account clearance and ledger reviews
• Processing Giro, Standing Orders, All Pay and Barclays rent downloads daily, resolving any errors before uploading to CX
• Administering the Tenants' Decoration Allowance scheme accurately and efficiently, ensuring tenants are reimbursed promptly with the correct allowance
• Processing other tenant payments including bereavement allowances and condolence payments
• Managing the charging of rents and other income, ensuring data is accurate and up to date, and ensuring weekly, bi‑weekly and monthly rent debits are accurately run
• Developing and maintaining good working relationships with Housing Benefit departments and DWP offices to ensure the effective processing of claims, maintaining up‑to‑date knowledge of housing benefit regulations and their place within the wider Universal Credit scheme
• Processing rent adjustments and ACR (Additional Charge Recovery) postings and adjustments
• Reviewing tenant and ACR ledgers for unusual balances, particularly credit balances, and taking appropriate action
• Liaising with CX and SUN regarding rent debit errors and scheduling issues
• Setting up new suppliers and managing supplier bank account detail changes as required
• Processing bad debts and charitable rent donations as required
• Handling cash collections and counting as needed
• Liaising with Barclays, Insignis, Telleroo, Soldo, etc regarding queries, cancelled cheques, direct debits, and payment recalls
• Assisting with company and land registry searches as required for HM and PSD departments
• Preparing rent reports before period closedown
• Assisting the finance team with the processing and payments of invoices and responding to contractor queries regarding non‑payment of invoices
• Ensuring compliance with the Trust's policies and procedures and legal obligations
• Carrying out any other reasonable duties as directed

Qualifications

• AAT, ACCA, or CIMA qualification, or working towards an accountancy qualification
• At least 3 years' experience in a finance role with income processing and bank reconciliation responsibilities
• Experience of income processing and rent accounting
• Experience of daily bank reconciliations
• Experience of inputting financial data into accountancy systems
• Experience of communicating with colleagues at all levels
• Clear attention to detail whilst maintaining sight of the bigger picture for the team
• Competent user of MS Outlook, Word and Excel

Desirable

• Experience in the use of accounts & office IT systems, including CX and SUN
• Experience working in a housing association or charity sector
• Dynamic, flexible and innovative
• Collaborative person who works with colleagues to deliver strategic outcomes
• Self‑motivated, unafraid to challenge and be challenged, lives organisational values
• Ability to build relationships, trust & credibility with diverse audiences
• A problem solver, proactive, collaborative and agile mind‑set
• Compliance with responsibilities regarding safeguarding & training
• Clear identification with charitable purpose and tireless working for beneficiaries

About Haig Housing

Haig Housing is a long‑established charity based in London with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1,500 veterans and their families. We put people at the centre of everything we do – our beneficiaries and staff. All our employees can expect to experience a professional and friendly working environment where we deliver for those who need us. We will celebrate our centenary in 2028 and intend to develop our estate for the next 100 years to provide for the veterans of the future.

Benefits

In addition to a competitive salary we provide a generous package that includes an excellent company pension, optional private medical insurance, good holiday allowance, life insurance and ongoing training and professional development.