Gym Operations Leader & Member Experience

JD Sports Fashion PLC; Bromborough; Remote; GBP 28,000 - 34,000; Full time

Job summary

JD Gyms is seeking an Assistant General Manager to support day-to-day club operations and work closely with the General Manager to uphold standards, develop colleagues and help achieve membership and commercial targets.

Through effective leadership and coaching, you will create a positive environment for colleagues and members and ensure the gym delivers exceptional experiences and a safe, welcoming setting for all.

Qualifications

• Experience leading and developing colleagues within a leisure, fitness, hospitality or customer-focused environment.
• Qualified to Level 2 Gym Instructor.
• Experience contributing to membership growth and achieving business objectives.

Responsibilities

• Lead and develop a team of Fitness Coaches and General Assistants to ensure daily operations.
• Drive membership growth and achieve revenue targets.
• Maintain high brand standards and safety compliance.
• Ensure cleanliness and operational readiness of the club.
• Deliver outstanding member service and foster a positive working environment.

Skills

Team leadership

Customer service

Coaching

Operational delivery

Education

Level 2 Gym Instructor

Job description

JD Gyms is seeking an Assistant General Manager to support day-to-day club operations and work closely with the General Manager to uphold standards, develop colleagues and help achieve membership and commercial targets.

Through effective leadership and coaching, you will create a positive environment for colleagues and members and ensure the gym delivers exceptional experiences and a safe, welcoming setting for all.