Guest Services Associate - Permanent, 20h/wk

Whitbread; Gillingham; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Full training and support from day one

Opportunities to learn new skills and

Descripción de la vacante

Whitbread is recruiting a Ground Floor Team Member for the Gillingham Business Park Premier Inn. The role is permanent, 20 hours per week, with an hourly rate up to £13.06. You’ll welcome guests, assist with check-ins, serve breakfast or dinner, and help ensure a smooth stay.

No hotel experience is required—previous roles in retail, cafés, pubs, or customer service are encouraged. You’ll join a supportive team with training and career development opportunities.

Formación

• No hotel experience required; suitable from retail or service roles.
• Friendly and helpful; able to stay calm in busy periods.
• Willing to learn on the job.

Responsabilidades

• Welcome guests and help them check in.
• Serve breakfast or dinner and work behind the bar.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas looking their best.
• Support teammates across the hotel during busy times.
• Ensure guests feel looked after from arrival to departure.

Conocimientos

Guest service

Communication

Calm under pressure

Teamwork

Descripción del empleo

Whitbread is recruiting a Ground Floor Team Member for the Gillingham Business Park Premier Inn. The role is permanent, 20 hours per week, with an hourly rate up to £13.06. You’ll welcome guests, assist with check-ins, serve breakfast or dinner, and help ensure a smooth stay.

No hotel experience is required—previous roles in retail, cafés, pubs, or customer service are encouraged. You’ll join a supportive team with training and career development opportunities.