Ground Floor Guest Experience Associate (16h/wk, Permanent)

Whitbread; Newquay; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread's Premier Inn in Newquay (Quintrell Downs) is seeking a Ground Floor Team Member. This permanent role offers 16 guaranteed hours per week, paid up to £13.06 per hour. You’ll welcome guests, check them in, serve breakfast or dinner and help ensure every stay runs smoothly.

No two shifts are the same: you may work behind the bar, answer questions, assist with arrivals and departures, and support teammates during busy periods.

Qualifications

• Customer service experience is beneficial.
• Friendly, calm under pressure, enjoys helping people.
• Willing to work evenings, weekends and busy periods.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or dinner and assist behind the bar when needed.
• Answer questions and solve problems for guests.
• Keep reception, restaurant and public areas clean and welcoming.
• Support teammates during busy periods and ensure guests feel looked after.

Skills

Customer service

Hospitality

Teamwork

Communication

Job description

Whitbread's Premier Inn in Newquay (Quintrell Downs) is seeking a Ground Floor Team Member. This permanent role offers 16 guaranteed hours per week, paid up to £13.06 per hour. You’ll welcome guests, check them in, serve breakfast or dinner and help ensure every stay runs smoothly.

No two shifts are the same: you may work behind the bar, answer questions, assist with arrivals and departures, and support teammates during busy periods.