Guest Services Ambassador (Mon Fri)

WSH Group; Salford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality services company is seeking a friendly and efficient Hospitality Assistant to join their team in Salford, United Kingdom. The ideal candidate will provide exceptional customer service while maintaining standards of cleanliness. Responsibilities include serving food, processing orders, and assisting with event bookings. Applicants should have good communication skills, a team-oriented attitude, and enthusiasm for the hospitality industry. This is a full-time position with opportunities for career development.

Qualifications

• Experience in admin reception and event bookings.
• Ability to handle cash and process transactions accurately.
• Physical stamina to stand for extended periods and lift moderate weights.

Responsibilities

• Greet and assist customers in a warm manner.
• Take and process food and beverage orders efficiently.
• Serve meals and refreshments to customers.

Skills

Excellent customer service skills

Strong communication skills

Ability to work efficiently in a fast-paced environment

Basic numeracy skills

Knowledge of food and beverage service techniques

Understanding of food safety and hygiene practices

Enthusiasm for high-quality service

Job description

Baxterstorey is seeking a friendly and efficient Hospitality Assistant to join our team in London United Kingdom. As a Hospitality Assistant you will play a crucial role in delivering exceptional customer service and maintaining high standards of cleanliness in our food service operations.

Responsibilities

• Experience in admin reception and event bookings.
• Greet and assist customers in a warm and welcoming manner.
• Take and process food and beverage orders accurately and efficiently.
• Serve meals and refreshments to customers ensuring presentation meets our high standards.
• Handle cash and card transactions maintaining accurate records.
• Clean and sanitise dining areas, kitchen equipment and utensils.
• Restock supplies and assist in inventory management.
• Collaborate with kitchen staff to ensure smooth service delivery.
• Adhere to food safety and hygiene regulations at all times.
• Respond promptly to customer queries and concerns, escalating issues when necessary.
• Assist in setting up and breaking down for events or functions as required.

Qualifications

• Excellent customer service skills with a friendly and supportive demeanour.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Basic numeracy skills for handling cash and processing transactions.
• Knowledge of food and beverage service techniques.
• Understanding of food safety and hygiene practices.
• Ability to work flexible hours including evenings and weekends.
• Physical stamina to stand for extended periods and lift moderate weights.
• Previous experience in hospitality or food service is desirable but not essential.
• Enthusiasm for delivering high-quality service and creating positive customer experiences.

Additional Information

For almost 20 years for every client in every location (whether that’s an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up‑beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio‑economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED&CI) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work

No

Employment Type

Full‑time

Key Skills

• English Language
• Cost Estimation
• Corporate Risk Management
• Export Sales
• J2EE

Experience: years

Vacancy: 1