Guest-Focused Receptionist — Growth & Perks Ahead

Axiom Hospitality Limited; Greater London; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Annual salary £13,280.50

Worldwide employee discounts

Hotel discounts across Axiom hotels

28 days holiday incl bank holidays, +3

Benefits & rewards portal

Employee Assistance Line

Wagestream access

Annual stayover after one year

Referral bonus £250

Free meals on shift

Length of service awards

Job summary

Residence Inn by Marriott London Kensington is recruiting a Part-time Receptionist to join our busy Front Office team in London. Reporting to the Front Office Manager, you will deliver courteous, efficient service to guests and be an ambassador for our brand.

You will greet guests warmly, handle requests and queries, and contribute to a fast-paced, professional environment while learning and developing across front desk duties. You must have the right to work in the UK.

Qualifications

• You must have the right to work in the UK.

Responsibilities

• To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• To greet guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone.
• You’ll work in a busy and hardworking team environment, where you’ll continually learn and develop.
• Responsibilities of a Receptionist will include but are not limited to: deliver excellent customer service, remain compliant with company and legal requirements, and promote company values and behaviours.

Skills

Customer service

Job description

Residence Inn by Marriott London Kensington is recruiting a Part-time Receptionist to join our busy Front Office team in London. Reporting to the Front Office Manager, you will deliver courteous, efficient service to guests and be an ambassador for our brand.

You will greet guests warmly, handle requests and queries, and contribute to a fast-paced, professional environment while learning and developing across front desk duties. You must have the right to work in the UK.