Guest-Focused F&B Assistant | Flexible Hours & Perks

De Vere; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Service charge & gratuities

Staff meals

Employee discounts

Holiday entitlement (28–33 days)

Job summary

Isaacs Restaurant within The Grand Hotel Birmingham, operated by De Vere, is seeking a Food and Beverage Assistant. You will deliver warm, friendly service across breakfast to dinner and Sunday roasts, with flexible hours from 11:30 to 01:00. You’ll engage guests, know the menus, and contribute to a memorable dining experience.

Join a vibrant team and enjoy employee benefits, meal provisions, staff discounts, and career development opportunities in a historic Birmingham venue.

Qualifications

• Customer-focused hospitality mindset.
• Ability to explain menu items clearly and make recommendations.
• Willingness to work flexible shift patterns, including evenings and weekends.

Responsibilities

• Promote a warm, professional image and assist guests.
• Know the menus and answer questions with recommendations.
• Follow all steps of service with guest-centric focus.
• Work closely with bar, kitchen, hosts and hotel staff to ensure top service.
• Build rapport with guests to maximise sales opportunities.
• Be flexible to jump into other restaurant roles as needed.

Skills

Guest service excellence

Communication skills

Flexibility

Team collaboration

Job description

Isaacs Restaurant within The Grand Hotel Birmingham, operated by De Vere, is seeking a Food and Beverage Assistant. You will deliver warm, friendly service across breakfast to dinner and Sunday roasts, with flexible hours from 11:30 to 01:00. You’ll engage guests, know the menus, and contribute to a memorable dining experience.

Join a vibrant team and enjoy employee benefits, meal provisions, staff discounts, and career development opportunities in a historic Birmingham venue.