Assistant Restaurant Manager - Elevate Guest Experience

The Grand Hotel Birmingham Limited; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Service charge included

Hotel stay discounts

50% off food & drinks

Exclusively Yours benefits portal

Employee referral scheme

Free meals twice daily

Employee Assistance Programme

Annual complimentary stay

Birthday day off + voucher

Wagestream access

Aviva Insurance

Apprenticeship programmes

33 days holiday

Christmas closure

Job summary

The Grand Hotel Birmingham Limited is seeking an Assistant Restaurant Manager for Isaacs brasserie. You will help run breakfast through dinner service, ensuring warm, effortless hospitality and a memorable guest experience across all service periods.

Lead and support a motivated team, manage reservations via OpenTable, assist with payroll and training, and uphold food safety and compliance. A dynamic, customer‑facing role in a premier hotel environment.

Qualifications

• Experience in a supervisory/management role in hospitality.
• Passion for delivering exceptional guest experiences.
• Excellent communication and interpersonal skills; able to engage with guests and motivate teams.
• Strong organisational skills with proactive problem-solving in a busy environment.

Responsibilities

• Support Restaurant Manager in day-to-day operations across breakfast, restaurant and room service.
• Maximise restaurant performance through reservations management and guest spend optimization.
• Assist with payroll, team administration and development of a high‑performing team.
• Maintain health, safety and food safety standards and allergen management.
• Oversee stock control, monitor costs and support achievement of budgeted gross profit.

Skills

Leadership

Hospitality

Communication

Organisational skills

Flexible

Tools

OpenTable

Job description

The Grand Hotel Birmingham Limited is seeking an Assistant Restaurant Manager for Isaacs brasserie. You will help run breakfast through dinner service, ensuring warm, effortless hospitality and a memorable guest experience across all service periods.

Lead and support a motivated team, manage reservations via OpenTable, assist with payroll and training, and uphold food safety and compliance. A dynamic, customer‑facing role in a premier hotel environment.