Accommodation Supervisor: Lead Housekeeping & Guest Service

Hilton Group; Coventry; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Discounts on food, drink and stays

Learning and progression opportunities

Staff meals on duty

Employee assistance program

Free parking

Job summary

Klarent Hospitality operates branded hotels in the UK and Ireland, including DoubleTree by Hilton Coventry. The role focuses on supervising the housekeeping and accommodation teams to ensure high standards and guest satisfaction.

Join a dynamic team in a modern hotel setting, contributing to daily operations, stock management, and exceptional guest service. This position suits a motivated individual who thrives under pressure and values attention to detail.

Qualifications

• Strong and confident communicator.
• Exceptional customer service skills.
• Able to supervise a housekeeping/Accommodation team.
• Thrives under pressure and maintains high standards.
• Ability to assist with rotas and stock control.

Responsibilities

• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties, including deep cleaning and replenishment.
• Manage guest requests in a timely and efficient manner.

Skills

Communication

Customer service

Team supervision

Attention to detail

Thrives under pressure

Job description

Klarent Hospitality operates branded hotels in the UK and Ireland, including DoubleTree by Hilton Coventry. The role focuses on supervising the housekeeping and accommodation teams to ensure high standards and guest satisfaction.

Join a dynamic team in a modern hotel setting, contributing to daily operations, stock management, and exceptional guest service. This position suits a motivated individual who thrives under pressure and values attention to detail.