Hotel Housekeeping Supervisor

Kingdom Services Group Ltd; England; On-site; GBP 19,000 - 22,000; Full time

Job summary

Kingdom Services Group Ltd seeks a Housekeeping Supervisor to support hotel housekeeping operations. You will lead and motivate the housekeeping team, organise daily tasks and rotas, and ensure guest rooms, public areas and linen meet high standards.

You will report to the Operations Manager and work closely with hotel leadership. The role requires experience in hotel housekeeping, supervisory skills, and a hands-on approach to maintain cleanliness, safety and efficiency in a busy hotel

Qualifications

• Experience in hotel housekeeping environment.
• Supervisory or team leadership experience.
• Organised, reliable and able to manage a team while maintaining high standards.
• Excellent attention to detail and ability to work in a fast-paced hotel environment.
• Strong communication and people-management skills and knowledge of health and safety procedures.

Responsibilities

• Lead, train and motivate the housekeeping team.
• Organise and delegate daily tasks to the team; manage rotas.
• Carry out daily room and quality inspections; monitor public areas and linen.
• Report and follow up on maintenance issues; manage keys and audits.
• Support loss property management and ensure proper storage of materials.
• Work with General Manager/Operations Manager/HR as needed; assist with room cleaning during occupancy.

Skills

Leadership

Team management

Organisational skills

Job description

Housekeeping Supervisor

Pay: £14.42 per hour

5 days a week, including weekends and bank holidays where required

Reports to: Operations Manager

Are you an experienced housekeeping professional with strong leadership skills? We are currently recruiting for a Housekeeping Supervisor to support the daily operation of the housekeeping department within a busy hotel. You will be responsible for leading and motivating the housekeeping team while ensuring guest bedrooms, public areas and hotel facilities are maintained to the highest possible standards.

The Role

Responsibilities

• Leading, training and motivating the housekeeping team
• Organising and delegating daily tasks to team members
• Producing and managing rotas to ensure adequate staffing based on hotel occupancy
• Carrying out daily room and quality inspections
• Managing public areas and linen room standards
• Ensuring maintenance issues and defects are reported and followed up
• Managing keys and ensuring regular key audits are completed
• Supporting the management of lost property
• Ensuring cleaning materials, guest supplies and equipment are stored and managed correctly
• Completing quality audits and actioning any issues identified
• Monitoring wastage and ensuring it is kept to a minimum
• Working closely with the Hotel General Manager, Operations Manager and HR where required

Depending on hotel occupancy, you will also be expected to clean and supervise bedrooms and assist with public area and linen duties when required.

What We're Looking For

We are looking for someone with previous experience within a hotel housekeeping environment, ideally with supervisory or team leadership experience. You will need to be organised, reliable and confident managing a team while maintaining high standards of cleanliness and service.

Strong communication and people-management skills are essential, along with excellent attention to detail and the ability to work effectively in a fast-paced hotel environment. You should also be comfortable carrying out quality inspections, managing rotas and ensuring health and safety procedures are consistently followed.