Accommodation Supervisor

Klarent Hospitality Limited; Coventry; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Discounts on food & accommodation

Learning and progression opportunities

Employee assistance program

Free parking

Staff meals on duty

Uniform provided

Annual social events

Job summary

Klarent Hospitality Limited is seeking an Accommodation Supervisor to lead the Housekeeping and Accommodation team, ensuring daily tasks meet high standards and guest needs are met with a friendly, informed approach.

You will supervise staff, assist with rotas and stock control, contribute to daily duties, and manage guest requests efficiently to maintain excellent service levels across the hotel.

Qualifications

• Excellent attention to detail and commitment to high standards.
• Strong communication skills and confident demeanor.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills and guest focus.
• Self-motivated with a positive attitude.

Responsibilities

• Lead and supervise the Housekeeping and Accommodation team to high standards.
• Assist with rotas and stock control and management.
• Contribute to daily housekeeping duties including deep cleaning and replenishment.
• Manage guest requests in a timely and friendly manner.

Skills

Attention to detail

Communicator

Thrives under pressure

Customer service

Motivated

Job description

We have an exciting opportunity for an Accommodation Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

• Excellent attention to detail- someone who is committed to delivering high standards
• Strong and confident communicator
• Someone who can thrive under pressure
• Exceptional customer service skills
• A committed and motivated individual

The Role:

• To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• Supervise the Housekeeping and Accommodation team, ensuring daily tasks are delivered to high standards
• Assist with rotas and stock control and management
• Contribute to daily housekeeping duties, such as undertaking regular deep cleaning and replenishment
• Manage guest requests in a timely and efficient manner

The Benefits:

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.