Assistant Accommodation Manager

Klarent Hospitality Limited; Coventry; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounts on food and accommodation

Learning and progression opportunities

Employee benefits

Job summary

Assistant Accommodation Manager in Coventry is sought to support daily housekeeping operations and supervise the housekeeping team to uphold high standards across rooms and public areas.

You will collaborate with Maintenance and Front Office to ensure guest needs are met efficiently, respond to queries promptly, and lead with strong communication and composure under pressure to deliver exceptional service.

Qualifications

• Leadership and supervisory capabilities.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.

Responsibilities

• Support and assist the Accommodation Manager in daily housekeeping operations
• Supervise and support the housekeeping team, ensuring tasks are completed to a high standard
• Conduct room and public area inspections, ensuring cleanliness and safety standards
• Work closely with other departments to ensure guests' needs are met efficiently
• Respond to guest queries in a timely and professional manner

Skills

Leadership skills

Strong communication

Customer service

Ability to work under pressure

Job description

• Support and assist the Accommodation Manager in the daily housekeeping operations
• Supervise and support the housekeeping team, ensuring their tasks are completed to a high standard
• Conduct room and public area inspections, ensuring the meet cleanliness and safety standards
• Work closely with other departments (e.g. Maintenance, Front Office) to ensure guests needs are met efficiently
• Respond to guest queries in a timely and professional manner
  We have an exciting opportunity for a Assistant Accommodation Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!, Excellent attention to detail- someone who is committed to delivering high standards!
• A confident communicator with strong leadership skills
• Someone who thrives under pressure
• Exceptional customer service skills
• A committed and motivated individual
  This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

• Amazing discounts on food, drink and accommodation throughout the group
• Huge opportunities for Learning, Development and Progression
• Excellent rates for friends and family
• Employee Assistance Program
• Free use of the Leisure Club where applicable
• Long Service Awards
• Recognition Awards
• Refer a Friend Bonus
• Annual Social Events
• Free Parking where applicable
• Staff Meals on duty
• Uniform provided