Guest-First F&B Team Member (Brighton)

Accor; Kemp Town Estate; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Accor in Brighton, United Kingdom, is seeking a friendly F&B Team member to welcome guests as the first point of contact and ensure a positive dining experience. You will assist with orders, dietary requirements, and allergen awareness while maintaining a hospitable atmosphere.

You will work to uphold hygiene standards, food safety regulations, and hospitality service quality in a fast-paced setting, contributing to a memorable guest experience at ibis Brighton.

Qualifications

• Strong customer service orientation with a friendly, professional demeanor.
• Excellent communication and interpersonal skills when interacting with guests and team members.

Responsabilités

• Greet and welcome guests in a warm, professional, and hospitable manner
• Take food and beverage orders accurately while identifying and addressing guest dietary requirements and food allergies
• Prepare and cook food items according to established recipes, quality standards, and hygiene procedures
• Handle guest inquiries, feedback, and complaints promptly and courteously
• Ensure proper food handling, storage, and preparation to prevent cross-contamination and allergen risks
• Maintain cleanliness and organization of kitchen, dining areas, service stations, and equipment
• Ensure tables and service areas are properly set, cleared, and maintained according to service standards
• Stay knowledgeable about menu items, ingredients, allergens, and special promotions
• Follow all food safety, hygiene, health, and security regulations at all times

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Basic IT/POS skills

Food safety awareness

Hospitality experience

Problem solving

Flexibility

Formation

High school diploma or equivalent

Culinary or hospitality training (advantage)

Outils

POS systems

Kitchen tech/tools

Description du poste

Accor in Brighton, United Kingdom, is seeking a friendly F&B Team member to welcome guests as the first point of contact and ensure a positive dining experience. You will assist with orders, dietary requirements, and allergen awareness while maintaining a hospitable atmosphere.

You will work to uphold hygiene standards, food safety regulations, and hospitality service quality in a fast-paced setting, contributing to a memorable guest experience at ibis Brighton.